Runner

Runner — Al Ain
PDL Coffee Co is hiring reliable, energetic Runners to support front-of-house and back-of-house operations at our Al Ain café. This role keeps service flowing by assisting servers, baristas, and kitchen staff to ensure fast, accurate, and seamless guest experiences.

Duties and Responsibilities

• Order Delivery — Deliver food and beverages from the bar and kitchen to tables quickly and accurately.
• Clearing and Resetting — Clear plates, glassware, and cutlery; reset tables promptly for the next guests.
• Support Service Flow — Assist waitstaff and baristas during peak periods with bussing, refills, and simple guest requests.
• Stock and Replenishment — Refill service stations, condiments, napkins, and water stations; restock front-of-house supplies.
• Cleaning and Maintenance — Keep dining areas, service stations, and back-of-house tidy; follow cleaning checklists and hygiene standards.
• Communication — Relay guest requests and special instructions to servers, baristas, and kitchen staff; escalate issues to the supervisor.
• Basic Food Handling — Transport items safely and follow food-safety and hygiene procedures at all times.

Requirements

• Experience — Previous runner, food service, or hospitality experience preferred but not required.
• Skills — Fast, attentive, physically fit, and able to carry trays and stand for long periods.
• Attitude — Team-oriented, punctual, and comfortable working in a fast-paced environment.
• Availability — Flexible shifts including weekends and public holidays.
• Language — Proficiency in English; Arabic is an advantage.
• Legal — Right to work in the UAE and ability to commute to Al Ain.
• Qualifications — Basic food-safety or hygiene training is a plus.

Company Information

PDL Coffee Co is a specialty coffee brand focused on quality, consistency, and a welcoming café atmosphere. We value teamwork, continuous learning, and excellent customer service. Joining PDL means working in a supportive, fast-paced environment with opportunities to grow within the company.

Hiring Process

1. Application — Email your CV and a brief cover note to rana@pdl-dubai.com with the subject line: Runner Application — Al Ain.
2. Shortlisting — Selected candidates will be contacted for a phone or video screening.
3. Interview — Shortlisted applicants will be invited to an in-person interview at the Al Ain location.
4. Practical Assessment — Candidates may be asked to complete a short on-shift trial to demonstrate speed and service aptitude.
5. Offer — Successful candidates will receive a formal offer with salary, benefits, and start date.
6. Onboarding — New hires begin a structured onboarding and training program.