Java House Uganda is hiring for its upcoming Mbarara branch, and the company is recruiting seven roles for the new restaurant: Branch Supervisors, Cashiers, Waitstaff, Cooks, Stewards, Hostess/Host and Baristas. If you have been searching for hospitality jobs in Mbarara, Uganda, this is a rare chance to join the opening team of East Africa’s largest coffee-led restaurant brand from day one. Java House, founded in Nairobi in 1999, now runs over 100 outlets across Kenya, Uganda and Rwanda, and the new Mbarara site continues its expansion across Uganda. Roles span guest service, the kitchen, the coffee bar and branch operations, so there is a place for supervisors, front-of-house talent, back-of-house cooks and support staff alike. The minimum qualification is a Certificate in Hospitality and Catering, and applicants who combine that training with a warm attitude, reliability and pride in great service will stand out. Candidates should send applications by email today or before the deadline, so there is very little time left. Below you will find the full list of positions, duties and responsibilities, requirements, company background, benefits and a step-by-step guide to applying for Java House jobs in Mbarara.
Available Positions
| # | Position | Location | Apply Now |
|---|---|---|---|
| 1 | Branch Supervisor | Mbarara, Uganda | Apply Now |
| 2 | Cashier | Mbarara, Uganda | Apply Now |
| 3 | Waitstaff | Mbarara, Uganda | Apply Now |
| 4 | Cook | Mbarara, Uganda | Apply Now |
| 5 | Steward | Mbarara, Uganda | Apply Now |
| 6 | Hostess / Host | Mbarara, Uganda | Apply Now |
| 7 | Barista | Mbarara, Uganda | Apply Now |
Application deadline: Monday, 2 November 2026
Duties and Responsibilities
1. Branch Supervisor
- Lead the daily running of the Mbarara branch, coordinating shifts across service, kitchen and bar teams.
- Supervise, coach and motivate staff to deliver Java House’s service standards.
- Handle guest feedback and complaints quickly and professionally.
- Monitor stock levels, cleanliness, food safety and health and hygiene compliance.
- Oversee cash handling, opening and closing procedures and daily sales reporting.
2. Cashier
- Take guest orders and process payments accurately by cash, card and mobile money.
- Operate the point-of-sale (POS) system and keep accurate transaction records.
- Balance the till at the start and end of each shift and report variances.
- Greet every guest warmly and explain menu items and offers.
- Keep the cashier area clean, organised and well stocked with receipts and supplies.
3. Waitstaff
- Welcome guests, present menus and take food and drink orders accurately.
- Serve food and beverages promptly and to Java House standards.
- Check back with guests to make sure they are enjoying their meals.
- Clear, clean and reset tables quickly between guests.
- Work closely with the kitchen, bar and cashier to keep service smooth.
4. Cook
- Prepare menu items to the recipes, portion sizes and presentation standards set by the brand.
- Set up and stock the kitchen station before service.
- Follow food safety, hygiene and storage rules at all times.
- Reduce waste by handling ingredients carefully and rotating stock.
- Keep equipment and work areas clean, and support the team during busy periods.
5. Steward
- Wash, dry and store dishes, glassware, cutlery and kitchen equipment.
- Keep the kitchen, dish area and back-of-house spaces clean and tidy.
- Dispose of waste correctly and follow cleaning schedules.
- Help receive deliveries and move supplies to storage.
- Support cooks and service staff with basic preparation and cleaning tasks.
6. Hostess / Host
- Greet guests as they arrive and show them to suitable tables.
- Manage seating, waiting lists and reservations during busy periods.
- Answer enquiries about the menu, branch services and opening hours.
- Keep the entrance and waiting area clean, welcoming and presentable.
- Pass guest requests and feedback to the supervisor and service team.
7. Barista
- Prepare espresso-based drinks, teas and other beverages to Java House recipes and quality standards.
- Operate and clean coffee machines, grinders and bar equipment.
- Keep the coffee bar stocked, tidy and ready for service.
- Serve guests with a friendly attitude and recommend drinks and pairings.
- Follow hygiene rules and keep accurate records of beverage stock.
Requirements
All positions
- Minimum qualification: Certificate in Hospitality and Catering (or a related field).
- A passion for great guest service and teamwork.
- Willingness to work shifts, including weekends and public holidays.
- Neat, professional appearance and strong personal hygiene.
1. Branch Supervisor
- Certificate in Hospitality and Catering; further training in restaurant or branch management is an advantage.
- Previous experience in a restaurant, café or similar hospitality setting, ideally in a lead or supervisory role.
- Strong leadership, communication and problem-solving skills.
- Good understanding of cash handling, stock control and food safety standards.
2. Cashier
- Certificate in Hospitality and Catering.
- Experience with POS systems and cash handling is an advantage.
- Strong numeracy and attention to detail.
- Honest, reliable and able to stay calm under pressure.
3. Waitstaff
- Certificate in Hospitality and Catering.
- Good communication skills and a friendly, helpful manner.
- Ability to work quickly and carry out orders accurately in a busy restaurant.
- Previous restaurant or café experience is an advantage.
4. Cook
- Certificate in Hospitality and Catering with a food production or kitchen focus.
- Knowledge of food hygiene, safety and kitchen routines.
- Ability to work in a fast-paced kitchen and follow standard recipes.
- Previous kitchen experience is an advantage.
5. Steward
- Certificate in Hospitality and Catering.
- Understanding of cleaning, sanitation and kitchen hygiene.
- Physically fit and comfortable with standing for long periods.
- Reliable, hardworking and a good team player.
6. Hostess / Host
- Certificate in Hospitality and Catering.
- A welcoming personality with confident, clear communication.
- Well groomed and organised, able to manage guest flow in busy periods.
- Previous front-of-house experience is an advantage.
7. Barista
- Certificate in Hospitality and Catering.
- Interest in coffee and beverage preparation; barista training or experience is an advantage.
- Ability to follow recipes consistently and work quickly during rush hours.
- Positive attitude and strong customer service skills.
About Java House
Java House is East Africa’s leading coffee-led restaurant brand. Founded in Nairobi in 1999, the group has grown to over 100 outlets across Kenya, Uganda and Rwanda, serving signature coffee, freshly prepared meals and retail products. In Uganda, Java House operates around ten branches, and the upcoming Mbarara branch is part of its continued growth in the country. The brand is known for warm service, quality food and coffee, and a strong team culture.
Benefits of Working with Java House
- Be part of the opening team of a brand-new branch in Mbarara.
- Work with a well-known, fast-growing regional brand.
- Hands-on training and skills development in a professional hospitality environment.
- Career growth opportunities as the company expands across Uganda and the region.
- A supportive, team-based workplace that values great service.
Salary and detailed benefit terms are confirmed by Java House during the hiring process.
How to Apply
- Prepare your updated CV and a copy of your Certificate in Hospitality and Catering.
- Send your application by email to jointheteam@javahouseafrica.com.
- Use the position you are applying for in the subject line, for example: Barista – Mbarara Branch – Your Full Name.
- Submit your application before the deadline: Monday, 2 November 2026.
Only shortlisted candidates are likely to be contacted, so make sure your phone number and email address are correct on your CV.
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