Floor Supervisor – Metafoodies Group, Dubai

Metafoodies Group, the Dubai-based hospitality collective behind Bisou, ALBA Restaurant, ALBA Street, and Himitsu, is hiring an experienced Floor Supervisor to lead service on the floor. This role is central to guest experience: you’ll oversee daily operations, coach the waiter and hostess team, and keep service running smoothly even during the busiest hours. Working across some of Downtown Dubai’s most talked-about dining concepts, you’ll be the link between the kitchen and the floor, ensuring every guest, from a casual walk-in at ALBA Street to a reservation at Himitsu, gets a seamless, polished experience. If you have strong leadership instincts and a genuine passion for hospitality, this is a great next step in your career.

Duties & Responsibilities

• Oversee floor operations during service, ensuring smooth guest flow and table turnover.
• Support, coach, and motivate waiters, waitresses, and hosts on shift.
• Handle guest feedback and resolve service issues promptly and professionally.
• Coordinate closely with the kitchen to ensure timely, accurate order delivery.
• Monitor service standards and uphold brand hospitality guidelines at all times.

Requirements

• Minimum 2 years of supervisory experience in a restaurant or lounge environment.
• Strong leadership, problem-solving, and interpersonal skills.
• Excellent command of English (additional languages are a plus).
• Familiarity with POS systems and basic reservations/table management tools.
• Polished, guest-focused demeanor with a passion for hospitality.

About Metafoodies Group

Metafoodies Group is a Dubai-born hospitality company founded by Alexey Smirnov, Anna Smirnova, and Vladimir Chistyakov, dedicated to creating unique, boundary-pushing dining experiences. Its portfolio spans Bisou, ALBA Restaurant, ALBA Street, and Himitsu — four concepts known for blending cultures and cuisines rather than sticking to one tradition. The group places a strong emphasis on mentorship, education, and investing in its people.

Benefits

• Work across some of Dubai’s most distinctive and recognized restaurant brands.
• Opportunities to cross-train and grow across multiple concepts within the group.
• A creative, fast-paced environment built on mentorship and staff development.
• Competitive salary package in line with Dubai’s hospitality industry standards.
• Be part of a close-knit team shaping Downtown Dubai’s culinary scene.

Application Process

Interested candidates should send their CV to hr@metafoodiesgroup.com, with “Floor Supervisor” in the subject line. Shortlisted candidates will be contacted directly by the Metafoodies Group hiring team for an interview.

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