Receptionist

Ramada by Wyndham is known for delivering warm, welcoming, and memorable guest experiences from the moment guests arrive. As part of one of the world’s most trusted hotel brands, we take pride in offering exceptional service built on professionalism, efficiency, and genuine hospitality. We are seeking a well‑presented, confident, and guest‑focused Receptionist to join our Front Office team. If you enjoy interacting with people, thrive in a fast‑paced environment, and take pride in creating positive first impressions, this role is an excellent opportunity to grow your hospitality career.

📌 Duties & Responsibilities

• Welcome guests warmly and assist with check‑in and check‑out procedures
• Handle guest inquiries, requests, and complaints professionally
• Manage room reservations, confirmations, and modifications
• Operate the PMS/POS system accurately (Opera experience is an advantage)
• Coordinate with Housekeeping and other departments for smooth operations
• Maintain a clean and organized front desk area
• Process payments, deposits, and billing transactions
• Provide information about hotel services, facilities, and local attractions
• Ensure guest satisfaction by delivering prompt and courteous service
• Uphold Ramada by Wyndham’s service standards and brand values

🎯 Role Requirements

• Previous experience as a Receptionist or Front Office Associate in a hotel (preferred)
• Strong communication and interpersonal skills
• Professional appearance and positive attitude
• Good command of English; additional languages are an advantage
• Familiarity with PMS systems (Opera preferred)
• Ability to multitask and remain calm under pressure
• Strong customer service mindset
• Flexibility to work shifts, weekends, and public holidays

🏨 About Ramada by Wyndham

Ramada by Wyndham is part of Wyndham Hotels & Resorts, a global hospitality leader with hundreds of hotels across more than 60 countries. Known for comfort, consistency, and warm service, Ramada provides a supportive and inclusive workplace where employees can grow, develop, and build long‑term careers in hospitality.

🎁 Employee Benefits & Inclusions

• Competitive salary package
• Service charge / tips (property‑specific)
• Free staff accommodation or housing allowance
• Free meals (2–3 meals per day)
• Free transportation to/from the hotel
• Uniforms with laundry service
• Medical insurance
• Annual paid leave & public holiday entitlement
• Visa sponsorship & work permit processing
• Annual air ticket allowance (as per policy)
• Career development, cross‑training & internal promotions
• Employee discounts across Wyndham Hotels worldwide

📨 How to Apply

Interested candidates are invited to submit their CV.
Please ensure the position title (Receptionist) is clearly mentioned in the email subject line.