Cashier – The Espresso Lab, Dubai

The Espresso Lab, one of Dubai’s most awarded specialty coffee brands, is hiring a Cashier to join its front-of-house team. This role is ideal for someone who is detail-oriented, trustworthy, and comfortable being one of the first and last points of contact for every guest. You’ll manage POS transactions, keep billing accurate even during peak hours, and coordinate closely with baristas and waiters to keep service running smoothly. The ideal candidate is aged 20–29, presentable, numerically accurate, and able to stay calm and organized under pressure. Previous cashier or POS experience in a café, restaurant, or retail setting is an advantage, but strong attention to detail and a genuine customer-service mindset matter just as much. This is a great opportunity to grow within a fast-expanding, design-led hospitality brand that has represented the UAE on the world stage of specialty coffee. Immediate joiners are highly preferred.

Duties & Responsibilities

• Process guest payments accurately via POS, including cash, card, and digital methods
• Issue receipts, handle refunds, and reconcile the till at the start and end of shifts
• Support front-of-house flow during peak hours by coordinating with baristas and waiters
• Respond to billing questions and resolve discrepancies quickly and courteously
• Maintain accurate daily sales records and report any irregularities to the supervisor

Requirements

• Good communication and customer service skills
• Age: 20–29 years old
• Presentable with a professional attitude
• Ability to work in a fast-paced environment, multitask, and handle pressure
• Detail-oriented
• Immediate joiners are highly preferred

About The Espresso Lab

The Espresso Lab is a Dubai-born specialty coffee company founded by Emirati entrepreneur Ibrahim Al Mallouhi. What began as a single café in Dubai Design District has grown into a full specialty coffee ecosystem spanning cafés across Dubai, Abu Dhabi, and Sharjah, a dedicated roastery, and even a coffee farm at origin in Panama. The brand has represented the UAE internationally, winning the UAE National Barista Championship four times, the UAE National Brewers Cup five times, and the UAE National Roasting Championship in 2026. At The Espresso Lab, accuracy and care at the till are treated with the same seriousness as the craft behind every cup.

Benefits of joining The Espresso Lab:

• Work with an award-winning, internationally recognized specialty coffee brand
• Hands-on training and mentorship from experienced hospitality professionals
• Career growth opportunities within a fast-expanding hospitality brand
• A creative, design-led work environment with a strong team culture
• The chance to build real expertise in front-of-house operations and guest service

Application Process

1. Initial interview – Phone call
2. Second interview – Virtual, via Zoom
3. Trial – 1–2 days
4. Final interview

Please note: the trial is part of the selection process and is unpaid.

Interested candidates are encouraged to apply or send their CV to: 📧 justine.delcastillo@theespressolab.com 📧 Ann.ona@theespressolab.com

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