Spa Supervisor – Meliá Dubai 🌿

Lead with serenity. Inspire through wellness.

At Meliá Hotels International, we believe that true hospitality extends beyond service—it nurtures the body, mind, and spirit. Our spa is a sanctuary of calm and rejuvenation, offering guests a curated experience of wellness, luxury, and personalized care. As we continue to elevate our spa offerings at Meliá Dubai, we are seeking a passionate and experienced Spa Supervisor to lead our wellness team and ensure every guest leaves feeling restored and inspired.

This is a leadership role for someone who understands the art of hospitality and the science of wellness. You’ll oversee daily spa operations, guide a team of skilled therapists, and uphold the highest standards of service, hygiene, and guest satisfaction.

💼 Role Overview

The Spa Supervisor is responsible for managing the day-to-day operations of the spa, ensuring smooth coordination between treatments, guest bookings, and team performance. You’ll be the key point of contact for guests seeking relaxation and rejuvenation, and a mentor to your team in delivering exceptional service.

🔑 Key Responsibilities

• Supervise spa operations including treatment scheduling, guest reception, and therapist coordination
• Ensure all spa services are delivered to brand standards with consistency, professionalism, and care
• Monitor inventory of spa products, linens, and supplies, and coordinate with purchasing for replenishment
• Maintain a clean, serene, and safe environment in all spa areas, adhering to hygiene and safety protocols
• Train and support spa therapists and receptionists, conducting regular performance reviews and feedback sessions
• Handle guest inquiries, feedback, and special requests with empathy and efficiency
• Collaborate with marketing and sales teams to promote spa packages, seasonal offers, and wellness events
• Prepare daily reports on bookings, revenue, and team performance for management review
• Stay updated on wellness trends, new treatments, and product innovations to enhance the spa’s offerings

🎯 Ideal Candidate Profile

We’re looking for a calm, confident leader who brings:

• 2–4 years of experience in spa or wellness center operations, with at least 1 year in a supervisory role
• Certification in massage therapy, beauty therapy, or wellness management is preferred
• Strong organizational and leadership skills, with a guest-first mindset
• Excellent communication and interpersonal abilities, with fluency in English (additional languages are a plus)
• Professional grooming, discretion, and a warm, welcoming demeanor
• Familiarity with spa booking systems and POS platforms
• Ability to work flexible shifts including weekends and holidays
• Passion for wellness, holistic care, and continuous improvement

🎁 What You’ll Gain

Joining Meliá Dubai means becoming part of a global brand with a local heart. We offer:

• Competitive salary and performance-based incentives
• Career development and internal promotion opportunities across Meliá’s global portfolio
• Training programs tailored to your role and aspirations
• A vibrant, inclusive work culture that celebrates individuality and teamwork
• Discounts across Meliá properties worldwide
• Recognition programs that celebrate your contributions

📍 About Meliá Dubai

Located in the heart of the city, Meliá Dubai reflects the brand’s ethos of elegance, innovation, and heartfelt hospitality. Our spa is a tranquil escape for guests seeking balance and renewal, offering a curated menu of treatments inspired by global wellness traditions. As part of Meliá Hotels International—founded in 1956 in Palma de Mallorca, Spain—we are proud to be part of a global network of over 400 hotels across 40 countries.

📩 How to Apply

If you’re ready to lead with purpose and bring your passion for wellness to a brand that values serenity, excellence, and connection, we’d love to hear from you.

• Scan the QR code on our visual ad to apply directly via Meliá Careers
• Or send your CV to HR.MEDUBAI@MELIA.COM with the subject line: Spa Supervisor Application – [Your Name]

Shortlisted candidates will be contacted for an initial interview. We encourage early applications as the position may be filled before the deadline.

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