Warwick Hotels & Resorts

Receptionists

Warwick Hotels & Resorts Full Time Doha, Qatar Doha, Qatar Customer Service - Front Office - Hotels and restaurants

Job Overview

  • Salary Offers Competitive salary
  • Experience Level Junior
  • Academic Level Tertiary Level, High School Diploma or GED, Associate Degree

More Information

  • Total Years Experience 2-5
  • Working Hours 8 hrs

Warwick Doha is looking for enthusiastic and service‑oriented Receptionists to join our Front Office team. This role is ideal for individuals who take pride in creating warm, memorable guest experiences and who thrive in a fast‑paced hospitality environment. As the first point of contact for our guests, you will play a key role in shaping their impression of the hotel—ensuring every arrival, stay, and departure is handled with professionalism, efficiency, and genuine care. We are seeking candidates who are confident communicators, attentive to detail, and passionate about delivering exceptional service. If you enjoy interacting with people and want to grow your career with an international hotel brand, we welcome your application.

Duties & Responsibilities

  • Greet guests warmly and handle check‑ins and check‑outs efficiently
  • Manage reservations, room assignments, and guest inquiries
  • Provide accurate information about hotel services, facilities, and local attractions
  • Handle guest complaints and requests promptly and professionally
  • Coordinate with housekeeping, concierge, and other departments to ensure smooth operations
  • Maintain accurate records and update guest profiles in the system
  • Process payments, issue invoices, and manage cash transactions
  • Ensure the reception area is clean, organized, and welcoming
  • Uphold hotel policies, procedures, and brand standards at all times

Requirements

  • Previous experience in a front office or customer‑service role preferred
  • Strong communication skills in English; additional languages are an advantage
  • Professional appearance and a friendly, approachable demeanor
  • Knowledge of Opera PMS or similar hotel systems is a plus
  • Ability to multitask and remain calm under pressure
  • Strong customer‑service mindset and attention to detail
  • Willingness to work shifts, weekends, and holidays as required

About Warwick Hotels & Resorts

Warwick Hotels & Resorts is a global hospitality group with more than 40 hotels and resorts across the world. Since 1980, the brand has been dedicated to offering authentic, personalized, and memorable guest experiences. Warwick Doha reflects this commitment by combining refined comfort, exceptional service, and a welcoming atmosphere in the heart of Qatar’s capital. Our team members are at the core of our success, and we take pride in fostering a culture built on respect, growth, and excellence.

Application Process

Interested candidates are invited to submit their CV and cover letter to:
📧 wdh.recruitment@warwickhotelsmena.com

Only shortlisted applicants will be contacted.

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Reception Receptionist

Warwick Hotels & Resorts

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Company Information
  • Total Jobs 6 Jobs
  • Location Worldwide
  • Contacts +1-800-203-3232

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