Head Counter Sales Associate

We are seeking a motivated and customer‑focused Head Counter Sales Associate to join our premium chocolate and gelato retail team in Mushaireb, Qatar. As part of Venchi’s expanding presence in the region, you will lead the counter operations, ensuring smooth workflow, exceptional service, and consistent product presentation. This role requires strong communication skills, leadership qualities, and the ability to guide and support a diverse team. You will oversee POS transactions, maintain stock levels, and promote Venchi’s artisanal products with enthusiasm and professionalism. If you enjoy working in a fast‑paced retail environment, have a passion for hospitality, and excel at creating memorable customer experiences, this position offers a rewarding opportunity within a globally recognized Italian brand.

Duties & Responsibilities

• Lead counter operations and coordinate daily workflow.
• Manage POS transactions, cash handling, and accuracy.
• Provide product recommendations and upsell effectively.
• Maintain stock levels, product freshness, and display standards.
• Support, guide, and motivate counter staff to deliver top‑tier service.

Requirements

• Minimum 2 years of experience in retail or F&B customer‑facing roles.
• Strong communication, leadership, and customer service skills.
• Ability to manage counter operations in a fast‑paced environment.
• Excellent product knowledge and willingness to learn.
• Flexibility to work shifts, weekends, and holidays.

About the Company

Founded in Italy in 1878, Venchi is a global leader in artisanal chocolate and gelato, known for its premium ingredients, creativity, and exceptional customer experiences. In partnership with Azadea Group, Venchi continues expanding across the Middle East, offering authentic Italian flavors through world‑class retail environments.

Benefits

• Competitive salary and performance incentives.
• Training and professional development programs.
• Employee discounts on Venchi products.
• Supportive, multicultural work environment.
• Career growth opportunities within Azadea Group.

Application Process

Interested candidates should send their CV to QTR-Recruitment@azadea.com and mention “Head Counter Sales Associate – Mushaireb” in the subject line. Shortlisted applicants will be contacted for interviews.