Rove hotels

Front Office

Rove hotels Full Time Dubai, United Arab Emirates Dubai, United Arab Emirates Front Office - Hotels and restaurants

Job Overview

  • Salary Offers Competitive salary
  • Experience Level Senior
  • Academic Level High School Diploma or GED, Associate Degree

More Information

  • Total Years Experience 2-5
  • Working Hours 8 hrs

Front Office — Rove Hotels, Dubai

Rove Hotels, the design-led lifestyle brand born from a joint venture between Meraas Holding and Emaar Properties, is hiring a Front Office team member to join its Dubai properties. As the first and last point of contact for every guest, you’ll set the tone for the Rove experience — welcoming travellers with warmth, efficiency, and a genuine passion for hospitality. This role suits someone who thrives in a fast-paced, tech-enabled environment, enjoys problem-solving on the spot, and takes pride in turning routine check-ins into memorable moments. You’ll work closely with reservations, housekeeping, and F&B teams to ensure every stay runs smoothly from arrival to departure. If you’re a natural communicator with an eye for detail and a love of connecting with people from around the world, this is your chance to grow your career with one of Dubai’s most exciting hotel brands. Rovesters wanted — apply today.

Duties & Responsibilities

  • Welcome and check guests in and out efficiently, courteously, and in line with Rove service standards
  • Handle guest queries, requests, and complaints promptly, escalating where necessary
  • Manage room allocations, billing, payments, and reservation updates accurately
  • Coordinate with housekeeping, F&B, and other departments to ensure smooth guest arrivals and stays
  • Promote hotel facilities, local experiences, and upselling opportunities to enhance the guest journey

Requirements

  • Previous experience in a front office, reception, or guest service role, preferably in hospitality
  • Excellent communication skills in English (additional languages are a plus)
  • Strong computer literacy, including familiarity with property management systems
  • A warm, guest-focused personality with problem-solving skills
  • Ability to work flexible shifts, including weekends and holidays

About Rove Hotels

Born in Dubai, Rove Hotels is a joint venture between Meraas Holding and Emaar Properties PJSC, created for travellers who like to explore without borders. The brand blends design-forward hotels, fuss-free service, and local cultural touches, guided by its “Roveprint” brand DNA. Rove employees — proudly called Rovesters — guide guests, known as Rovers, through memorable stays across a growing portfolio of connected properties in Dubai and beyond.

Benefits

  • Competitive, UAE Labour Law–compliant salary and benefits package
  • Employment visa sponsorship for eligible employees
  • Training, development, and career growth opportunities across a growing hotel portfolio
  • A fun, casual, and inclusive team culture built around the Rove brand values
  • Exposure to a diverse, international guest base and colleague community

Application Process

  1. Prepare an updated CV highlighting your front office or guest service experience.
  2. Email your CV to talent@rovehotels.com.
  3. Include “Front Office” as the exact job title in the email subject line.
  4. Only shortlisted candidates will be contacted for the next steps.

Good luck, and happy Roving!

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