Front Office Receptionist at Comfort Inn Hotel Dubai

Job Summary

Comfort Inn Hotel Dubai is seeking a friendly, well‑presented, and service‑oriented Front Office Receptionist to join our team. The ideal candidate will be the first point of contact for guests, ensuring a smooth check‑in/check‑out experience while delivering warm and professional hospitality at all times.

Duties & Responsibilities

• Welcome guests with a positive and professional attitude
• Handle check‑ins, check‑outs, and room assignments efficiently
• Manage reservations, inquiries, and guest requests
• Provide accurate information about hotel services, facilities, and local attractions
• Coordinate with housekeeping and other departments to ensure room readiness
• Process payments, billing, and posting charges accurately
• Maintain a clean, organized, and presentable Front Desk area
• Resolve guest concerns promptly and ensure high satisfaction levels
• Follow hotel policies, procedures, and service standards

Requirements

• Previous experience as a Front Office Receptionist or similar role in hospitality
• Strong communication and interpersonal skills
• Knowledge of PMS systems (Opera experience is an advantage)
• Customer‑focused mindset with a warm and approachable personality
• Ability to multitask and remain calm in a busy environment
• Professional grooming and presentation
• Fluency in English; additional languages are a plus
• Flexibility to work shifts, weekends, and public holidays

About Comfort Inn Hotel Dubai

Comfort Inn Hotel Dubai is a centrally located property known for its warm hospitality, excellent value, and guest‑focused service. Our team is committed to creating memorable stays through professionalism, efficiency, and genuine care. We offer a supportive work environment where employees can grow and thrive within the hospitality industry.

How to Apply

Interested candidates may send their updated CV to:
📧 info@hotelcomfortinn.com
Please mention the position in the subject line:
“Front Office Receptionist – Comfort Inn Dubai”

Only shortlisted candidates will be contacted.