Front Office Associate

The Front Office Associate (Arabic Speaker) serves as a key representative of VOGO Grand Hotel & KSK Homes Dubai, ensuring smooth guest interactions and delivering exceptional service. This role is ideal for a warm, confident, and multilingual professional who can support both Arabic‑speaking and international guests with ease.

Duties and Responsibilities

• Manage guest check‑ins, check‑outs, and room allocations
• Assist Arabic‑speaking guests with communication, inquiries, and service needs
• Handle reservations, confirmations, and modifications accurately
• Process payments and maintain organized billing records
• Respond to guest questions with professionalism and hospitality
• Coordinate with Housekeeping, Engineering, and other departments for seamless operations
• Maintain front desk presentation and ensure a welcoming environment
• Address guest concerns and escalate issues when necessary
• Provide information about hotel facilities, services, and local attractions

Requirements

• Previous experience in Front Office or customer service roles preferred
• Fluency in Arabic and English (both required)
• Strong communication and interpersonal skills
• Professional grooming and positive attitude
• Ability to multitask and work efficiently in a fast‑paced environment
• Familiarity with hotel PMS systems is an advantage
• Flexibility to work shifts, weekends, and public holidays

About VOGO Grand Hotel & KSK Homes Dubai

VOGO Grand Hotel & KSK Homes Dubai are leading hospitality destinations in Dubai’s Academic City. VOGO Grand Hotel offers refined comfort and exceptional guest service, while KSK Homes provides modern, community‑focused living spaces for students and professionals. Both properties are committed to creating memorable guest experiences and fostering a supportive, growth‑oriented workplace.

How to Apply

Job Opening: Front Office Associate – Female Preferred (Arabic Speaker)
Location: Academic City, Dubai
Apply: hr1.grand@vogohotels.com | career.grand@vogohotels.com

Interested candidates may send their updated CVs to:
📩 hr1.grand@vogohotels.com
📩 career.grand@vogohotels.com

Shortlisted applicants will be contacted for interviews.