Floor supervisor

Position Overview

As a Floor Supervisor, you will oversee the daily operations of the dining area, ensuring exceptional guest experiences and efficient service. You will lead and motivate the front-of-house team, maintain high standards of cleanliness and organization, and collaborate closely with kitchen staff to deliver seamless service.

🛎️ Key Responsibilities

• Guest Relations: Greet guests upon arrival, present menus, assist in their selection, and ensure satisfaction throughout their dining experience.​

• Team Leadership: Supervise and coordinate the activities of waitstaff, ensuring adherence to service standards and efficient workflow.​

• Operational Oversight: Monitor dining area cleanliness and organization, ensuring compliance with health and safety regulations.​

• Training & Development: Assist in training new staff, providing guidance on service techniques, menu knowledge, and company policies.​

• Inventory Management: Assist in conducting monthly inventory for all front-of-house equipment and supplies.​

• Problem Resolution: Handle customer complaints and concerns promptly and professionally, ensuring guest satisfaction.​

• Opening/Closing Procedures: Participate in the restaurant’s opening and closing procedures, ensuring proper respect of norms and guidelines.​

🎓 Qualifications & Skills

• Experience: Minimum of 3 years in F&B operations, with at least 1 year in a supervisory role. Experience in standalone or upscale dining restaurants is essential.​

• Education: Technical degree in Food and Beverage or Hospitality Management is preferred.​

• Skills: Strong leadership and communication skills, with the ability to motivate and manage a diverse team.

• Language: Fluency in English; proficiency in Arabic is a plus.

• Technical Skills: Proficiency in MS Office; knowledge of POS systems is an advantage.​

🍽️ Floor Supervisor – Job Description

Location: Dubai Marina, Dubai, UAE
Department: Front of House
Reports To: Restaurant Manager​

🌟 About Elaia Bistro Wine Bar

Elaia Bistro Wine Bar is a modern Mediterranean escape in the heart of Dubai Marina, offering a vibrant atmosphere complemented by stunning views. Our mission is to craft an unparalleled dining journey, where affordability meets exceptionalism. Through a harmonious fusion of daily fresh seafood, exquisite wines, and breathtaking Marina views, Elaia endeavors to curate memories that linger long after the last bite.​

📩 Application Process

Interested candidates are invited to submit their updated CVs along with a recent photograph to careers@elaiadubai.com. Please mention “Floor Supervisor Application” in the subject line.

Join us at Elaia Bistro Wine Bar and be a part of a team that celebrates Mediterranean cuisine, exceptional wines, and unforgettable experiences.