Floor supervisor

Join BrewDog Dubai as a Front of House Supervisor and lead a high-energy team in a fast-paced craft-beer venue. You’ll drive service excellence, coach staff, and ensure every guest leaves with a memorable experience.

Duties and Responsibilities

• Lead shifts: Manage daily FOH operations, oversee opening and closing, and ensure smooth service flow.
• Team coaching: Train, mentor, and motivate bartenders, hosts, and servers; run briefings and performance feedback.
• Guest experience: Resolve guest issues, handle escalations, and maintain high standards of hospitality.
• Operational control: Monitor stock levels, assist with inventory, and ensure compliance with health and safety standards.
• Administrative tasks: Support rostering, process cash-ups, and maintain accurate POS and shift reports.
• Sales focus: Drive upselling, promote beer pairings, and help meet revenue targets.

Requirements

• Experience: Minimum 2 years supervisory experience in a busy bar, pub, or restaurant.
• Skills: Strong leadership, excellent communication, conflict resolution, and cash-handling proficiency.
• Knowledge: Familiarity with POS systems and basic stock control; beer knowledge is an advantage.
• Availability: Flexible to work evenings, weekends, and public holidays.
• Eligibility: Right to work in the UAE and ability to pass background checks.
• Personal qualities: Positive attitude, resilience under pressure, and a passion for hospitality and craft beer.

About BrewDog Dubai

BrewDog Dubai is part of a global craft-beer brand known for bold flavours, lively venues, and a culture that celebrates creativity and community. Our venue blends international standards with local hospitality to deliver standout guest experiences and a collaborative team environment.

Benefits

• Competitive salary with performance-based incentives.
• Staff discounts on food and drinks.
• Training and development including leadership pathways and beer education.
• Supportive team culture with regular staff events and career progression opportunities.

How to Apply

Send your CV to careers@risehospitality.ae with the subject line BrewDog Dubai Supervisor Application. In your email include:

• Brief cover note summarising supervisory experience and availability.
• Earliest start date and confirmation of UAE work eligibility.

Shortlisted candidates will be contacted for interview.