Restaurant manager

La Brioche Café et Pâtisserie is recruiting an experienced Restaurant Manager for its new Dubai location. This senior role combines people leadership, commercial ownership, and hands‑on service management to deliver a signature café and patisserie experience. You will run daily FOH operations, lead and develop a customer‑facing team, protect brand standards, and drive sales and profitability while ensuring exceptional guest satisfaction in a fast‑paced environment.

Duties and Responsibilities

• Operational Leadership
  • Oversee daily front‑of‑house operations, opening and closing procedures, and shift handovers.
  • Ensure consistent service standards, timing, and presentation across all covers.
• Team Management and Development
  • Recruit, train, coach, and schedule FOH staff (supervisors, waiters, baristas).
  • Run briefings, performance reviews, and on‑shift coaching to raise standards and morale.
• Guest Experience and Service Quality
  • Maintain high levels of guest satisfaction; handle complaints professionally and follow up to resolution.
  • Implement upselling and guest engagement techniques; ensure staff product knowledge.
• Commercial and Financial Accountability
  • Monitor daily sales, labour costs, and basic P&L metrics; implement actions to meet targets.
  • Control cash handling, POS reconciliation, and shift reporting.
• Inventory and Supplier Coordination
  • Manage FOH stock levels (beverages, disposables, service items); coordinate with Store Keeper and suppliers.
  • Support menu costing and portion control initiatives.
• Health, Safety and Compliance
  • Enforce hygiene, food safety, and workplace safety standards; ensure HACCP procedures are followed.
  • Maintain licensing, permits, and documentation required for FOH operations.
• Marketing and Local Activation
  • Work with marketing to execute promotions, seasonal launches, and local partnerships.
  • Represent La Brioche at community or brand events when required.

Requirements

• Experience
  • Minimum 3+ years in F&B management with proven experience running a café, patisserie, or casual dining outlet; multi‑outlet or hotel experience is an advantage.
• Skills and Competencies
  • Strong leadership and people development skills; confident coach and mentor.
  • Commercial acumen: ability to read basic P&L, control labour and stock costs, and drive sales.
  • Excellent guest service, problem solving, and conflict resolution skills.
  • Proficient with POS systems and basic reporting tools.
• Qualifications and Attributes
  • Hospitality diploma or relevant qualification preferred but not mandatory.
  • Professional presentation, punctuality, and resilience under pressure.
  • Fluent English; additional languages are an advantage.
  • Eligible to work in the UAE and available for flexible shifts including weekends and public holidays.

About La Brioche

La Brioche Café et Pâtisserie is an established UAE brand celebrated for classic European pastries, artisanal breads, and a warm café experience. Founded with a focus on quality baking and approachable hospitality, La Brioche blends traditional patisserie techniques with modern café service. The brand values consistent product standards, staff development, and a friendly guest environment. Joining La Brioche means working with a team that prioritizes training, internal progression, and delivering memorable moments over coffee and pastry.

Application Process

1. Email — Send your CV to careers@alahliagroup.com. Put the Position and Location (Restaurant Manager — Dubai) in the email subject.
2. WhatsApp — Optionally share your CV or enquiries to 050 426 3989.
3. Walk‑in — Hand in your CV at any La Brioche branch during business hours.
4. Shortlisting — Candidates who meet the criteria will be contacted for an interview.
5. Interview and Assessment — Expect competency questions, scenario exercises (guest recovery, rostering), and a practical assessment of service leadership.
6. Offer and Onboarding — Successful candidates will receive an offer and induction schedule.