Hostess

Job Description:

Louzan Fashion Hospitality is seeking a professional and customer-oriented Hostess to join our team. As the first point of contact for our guests, the Hostess plays a crucial role in ensuring a warm and welcoming environment. If you have excellent communication skills, a friendly attitude, and enjoy interacting with people, we would love to have you on our team!

Key Responsibilities:

• Greet guests upon arrival with a warm, friendly, and professional demeanor.
• Manage guest reservations and ensure efficient seating arrangements.
• Escort guests to their tables and provide them with menus.
• Monitor the flow of guests and manage waiting lists to minimize wait times.
• Maintain an organized and clean front-of-house area, including the reception and waiting area.
• Answer phone calls, take reservations, and assist with guest inquiries.
• Coordinate with the restaurant management and service team to ensure smooth operations.
• Address guest concerns or special requests and ensure they are satisfied.
• Assist in managing customer feedback and ensuring a positive dining experience.
• Collaborate with waitstaff to ensure guest seating and service are handled efficiently.
• Maintain knowledge of the restaurant menu and daily specials to provide accurate information to guests.

Job Requirements:

• High school diploma or equivalent.
• Previous experience in a customer service role, preferably in a hospitality environment, is an advantage.
• Strong communication and interpersonal skills.
• Friendly, welcoming, and professional attitude.
• Ability to work in a fast-paced and dynamic environment.
• Excellent organizational skills and attention to detail.
• Flexibility to work in shifts, including evenings, weekends, and holidays.
• Proficiency in English; additional languages are a plus.
• Ability to remain calm and composed under pressure.

Why Join Louzan Fashion Hospitality?

• Competitive salary and benefits package.
• Opportunities for career growth and professional development.
• Be part of a dynamic and friendly team.
• Work with a prestigious and growing brand in the hospitality industry.

If you enjoy creating a positive first impression and ensuring guests feel welcomed, we encourage you to apply for the Hostess position!

Job Title: Hostess
Department: Hospitality
Company: Louzan Fashion Hospitality
Location: UAE (Various Locations)
Application Email: recruitment@louzanfashion.com

To Apply:
Please send your CV and a brief cover letter to recruitment@louzanfashion.com.

We look forward to meeting you and welcoming you to the Louzan Fashion Hospitality team!