Head waiter/ Waitress

👤 Position: Head Waiter/Waitress

We are seeking a skilled and service-oriented Head Waiter/Waitress to lead the front-of-house team at one of our premium restaurants in Dubai. This role is perfect for someone with a passion for hospitality, team leadership, and creating memorable guest experiences.

📋 Key Responsibilities:

• Supervise and coordinate the activities of waitstaff, ensuring smooth and efficient service.

• Maintain high standards of guest interaction, hospitality, and overall service delivery.

• Support the Restaurant Manager in team training, shift management, and performance monitoring.

• Ensure tables are properly set, orders are accurately delivered, and guest needs are anticipated.

• Address customer concerns or feedback professionally and promptly.

• Assist in managing bookings, VIP guest arrangements, and special events.

• Monitor hygiene, grooming, and behavior standards among team members.

• Maintain a detailed knowledge of the menu, including ingredients and preparation methods.

✅ Requirements:

• Minimum 3 years of experience in a high-end restaurant or hospitality venue, with at least 1 year in a supervisory role.

• Strong communication, leadership, and interpersonal skills.

• Fluency in English; knowledge of additional languages is a plus.

• Professional appearance and demeanor with a customer-first attitude.

• Ability to multitask and remain calm under pressure in a fast-paced environment.

• Knowledge of POS and reservation systems preferred.

• Flexibility to work varied shifts, including weekends and holidays.

🌟 What We Offer:

• Competitive salary and service charge

• Health insurance and leave benefits

• Career growth in a leading hospitality group

• Professional training and a vibrant team environment

🍽️ We’re Hiring: Head Waiter/Waitress – Lead Service Excellence at Belhasa Hospitality!

Location: Dubai, UAE
Application Email: hr.bh@belhasa.ae

🏢 About Belhasa Hospitality:

Belhasa Hospitality, part of the esteemed Belhasa Group, operates a dynamic portfolio of celebrated food and beverage brands, including Ben’s Cookies, Table Otto, NAC, Berenjak, and FORMA. Headquartered in Dubai, we’re committed to delivering exceptional dining experiences through innovation, elegance, and service excellence.

📧 To Apply:
Send your CV and cover letter to hr.bh@belhasa.ae
Subject line: Head Waiter/Waitress Application – [Your Name]

At Belhasa Hospitality, we value people who lead with warmth, confidence, and passion. If you’re ready to elevate service standards and grow your career with an award-winning team, we’d love to hear from you!