Food and beverage captain | Gloria Hotels

🔹 Job Summary:
We are hiring a dynamic and service-driven Food and Beverage Captain to lead and support the daily operations of our restaurant and dining outlets. The ideal candidate will act as a team leader, ensuring that guests receive outstanding service and that F&B operations run smoothly in line with hotel standards.

🛎️ Key Responsibilities:

• Supervise and coordinate the activities of F&B service staff during shifts.

• Ensure guest satisfaction by delivering prompt, courteous, and efficient service.

• Handle guest inquiries, special requests, and complaints professionally.

• Train and motivate service staff, ensuring adherence to service protocols and grooming standards.

• Monitor table settings, cleanliness, and presentation of food and beverages.

• Coordinate with kitchen and bar teams to ensure timely food and drink delivery.

• Assist with inventory control and ordering of supplies.

• Support the F&B Manager in day-to-day operational needs and team scheduling.

✅ Requirements:

• Proven experience as a captain, head waiter, or senior F&B service staff in a 4 or 5-star hotel or upscale restaurant.

• Strong leadership and interpersonal skills.

• Excellent communication in English; additional languages are an advantage.

• Good knowledge of food, beverages, and service techniques.

• Ability to remain calm and efficient under pressure.

• Flexible with working hours, including evenings, weekends, and holidays.

• Diploma or degree in Hospitality Management is preferred.

🏨 About Gloria Hotels & Resorts:
Gloria Hotels & Resorts is a respected hospitality brand known for its blend of traditional Arabian hospitality and modern luxury. Located in the heart of Dubai, our Khalidia Palace Hotel Dubai offers guests exceptional experiences and premium service across all departments, including food and beverage.

🍽️ Job Opportunity: Food and Beverage Captain – Gloria Hotels, Dubai

📍 Location: Dubai, UAE
🕒 Job Type: Full-time
📅 Posted on: 7th May, 2025

📧 To Apply:
Please email your CV to recruitments@gloria-hotels.com with the subject line “F&B Captain Application”.