Reception & Reservation Manager – Tattu Dubai Pre-opening

Are you an experienced hospitality professional looking to be part of a luxury dining brand making its international debut in Dubai? Tattu Restaurants is seeking a Reception & Reservation Manager to oversee guest bookings, front-of-house operations, and seamless customer experiences.

Role Overview

As the Reception & Reservation Manager, you will be responsible for managing reservations, guest inquiries, and front desk operations, ensuring a smooth and welcoming experience for all visitors. This role is ideal for hospitality professionals with a strong background in guest relations, reservation systems, and luxury service standards.

Key Responsibilities

• Oversee daily reception and reservation operations, ensuring efficiency and accuracy.
• Manage guest inquiries, bookings, and special requests, providing personalized service.
• Maintain reservation systems, optimizing table allocations and guest flow.
• Train and mentor front-of-house staff, ensuring high standards of hospitality.
• Ensure compliance with health, safety, and hygiene regulations.
• Collaborate with marketing and events teams to enhance guest engagement.
• Handle VIP bookings and special event reservations with professionalism.
• Monitor guest feedback, implementing improvements to enhance service quality.

Requirements

• Proven experience (3+ years) in reception or reservation management within luxury dining, fine dining, or high-end hospitality.
• Strong guest service, communication, and problem-solving skills.
• Proficiency in reservation software and front desk operations.
• Ability to create memorable guest experiences in a premium setting.
• Knowledge of UAE hospitality regulations and industry trends.
• Passion for hospitality, guest service, and teamwork.

About Tattu Dubai

Tattu Restaurants is a renowned modern Chinese fine-dining brand originating in the UK, known for its visually striking interiors, signature cherry blossom trees, and innovative fusion cuisine. Since its founding in Manchester in 2015, Tattu has expanded across London, Birmingham, Edinburgh, and Leeds, attracting a loyal following of guests seeking immersive dining experiences.

Now, Tattu is making its first international debut in Dubai, opening in the world’s tallest hotel, Ciel Tower, further solidifying its reputation as a must-visit culinary destination. With its sensory-rich atmosphere, photogenic dishes, and fusion flavors, Tattu Dubai will be an iconic addition to the city’s luxury dining scene.

How to Apply

If you’re ready to lead front-of-house operations for a world-class hospitality brand, we’d love to hear from you! Please submit your CV to careersdubai@tattu.co.uk with the subject line “Reception & Reservation Manager – Tattu Dubai”.