Sunset Hospitality

Supervisor

Sunset Hospitality Full Time Rixos Premium Dubai - Jumeirah Beach Residence - Dubai Dubai, United Arab Emirates Food and beverage - Restaurants - Supervisory

Job Overview

  • Salary Offers AED 8,000 – AED 12,000
  • Experience Level Supervisory
  • Academic Level High School Diploma or GED, Associate Degree

More Information

  • Total Years Experience 2-5
  • Working Hours 8 hrs

Supervisor — Ammos Greek Restaurant, Dubai
Ammos is looking for a professional, energetic Supervisor to join our front‑of‑house leadership team and help deliver authentic Mediterranean hospitality in a busy, high‑standard environment. This role suits a service‑minded leader who balances operational discipline with warm guest engagement, ensuring every service runs smoothly from pre‑shift briefing to final bill. You will support the Front of House Manager in coaching staff, managing reservations and floor flow, and resolving guest feedback with tact and speed. The ideal candidate brings a hands‑on approach to service, a clear understanding of restaurant KPIs, and a genuine enthusiasm for Greek cuisine and communal dining culture. This is an opportunity to grow within the Sunset Hospitality family while shaping memorable dining experiences at a celebrated Dubai destination.

Duties and Responsibilities

  • Service leadership: Supervise daily service operations, coordinate station assignments, and ensure consistent, high‑quality guest service.
  • Team coaching: Train, mentor, and motivate servers, hosts, and bussing staff; run pre‑service briefings and post‑service reviews.
  • Guest relations: Greet and seat guests, manage reservations and waitlists, handle guest enquiries and resolve complaints professionally.
  • Operational oversight: Monitor service timing, table turns, and side‑work completion; support FOH Manager with shift planning and staffing.
  • Sales and upselling: Encourage suggestive selling, promote specials, and support beverage pairing recommendations to enhance guest spend.
  • Standards and compliance: Enforce service standards, dress code, and hygiene protocols; ensure POS accuracy and cash handling procedures.
  • Event support: Assist with private dining, group bookings, and special events coordination as required.
  • Reporting: Provide shift reports, guest feedback summaries, and assist with basic FOH inventory checks.

Requirements

  • Experience: Minimum 2–3 years in a supervisory or senior server role within upscale, high‑volume, or Mediterranean/seafood restaurants.
  • Service skills: Strong knowledge of front‑of‑house operations, reservation systems, and POS platforms.
  • Leadership: Proven ability to lead small teams, coach staff, and maintain morale during busy services.
  • Communication: Excellent interpersonal skills, fluent English; additional languages (Greek, Arabic, or Russian) are an advantage.
  • Commercial awareness: Comfortable with upselling techniques, basic reporting, and meeting service KPIs.
  • Personal attributes: Calm under pressure, detail‑oriented, guest‑centric, and professional in presentation.
  • Availability: Flexible to work evenings, weekends, and public holidays; willingness to support occasional off‑site events.

Salary Scale

  • Monthly Salary Range: AED 8,000 – AED 12,000 depending on experience and demonstrated leadership.
  • Additional Compensation: Eligibility for service tips and performance‑based incentives.
  • Contract Notes: Final package confirmed at offer stage and may include accommodation or transport allowance where applicable.

About Ammos Greek Restaurant

Ammos brings the relaxed charm of the Greek islands to Dubai through ingredient‑led cooking, sunlit interiors, and heartfelt hospitality. Our menu focuses on fresh seafood, wood‑grill dishes, house‑made meze, and seasonal produce sourced responsibly. We create a communal dining atmosphere where guests feel welcomed like family. As part of the Sunset Hospitality group, Ammos invests in staff development, sustainability initiatives, and community partnerships, offering a workplace that values craftsmanship, teamwork, and continuous learning.

Application Process and Benefits

How to apply: Send your CV and a brief cover note highlighting your supervisory experience and service philosophy to careers@sunsethospitality.com with the subject line Supervisor — Ammos Application. Shortlisted candidates will be invited for an interview and a practical assessment shift.
Benefits: Competitive salary and tips; staff meals and discounts; structured training and career progression; paid leave and fair scheduling; performance bonuses; opportunities to work across the Sunset Hospitality portfolio and attend training or menu‑research events; support with work permit and relocation where applicable.

Apply for this job
Restaurant supervisor Supervisor

Sunset Hospitality

(0)
Company Information

Bellboy

Bellboy — Gevora Hotel, Dubai Gevora Hotel, the world’s tallest four-star hotel, is looking for a friendly and attentive Bellboy to join its front-of-house team in Dubai. In this role, you will be one of the first faces guests see, responsible for greeting arrivals and departures, handling luggage, and helping create a warm first impression of the hotel. The ideal

HK Attendant

HK Attendant — Gevora Hotel, Dubai Gevora Hotel, the world’s tallest four-star hotel, is looking for a dedicated HK Attendant to join its housekeeping team in Dubai. In this role, you will be responsible for cleaning and servicing guest rooms and public areas to the hotel’s high standards, ensuring every space is spotless, well-stocked, and guest-ready. The ideal candidate has

HK Supervisor

HK Supervisor (Female) — Gevora Hotel, Dubai Gevora Hotel, the world’s tallest four-star hotel, is hiring an experienced HK Supervisor (Female) to lead its housekeeping operations in Dubai. In this role, you will oversee the daily cleaning and servicing of guest rooms and public areas, ensuring the hotel consistently meets its five-star cleanliness and presentation standards. The ideal candidate has

Guest Relations Officer

Guest Relations Officer (Female) — Gevora Hotel, Dubai Gevora Hotel, the world’s tallest four-star hotel, is seeking a personable and experienced Guest Relations Officer (Female) to join its Dubai team. In this role, you will be central to shaping each guest’s experience — welcoming arrivals, resolving requests, and ensuring every stay feels personalized and memorable. The ideal candidate brings prior

Reservations Agent

Reservations Agent — Gevora Hotel, Dubai Gevora Hotel, the world’s tallest four-star hotel, is looking for an experienced Reservations Agent to join its front office team in Dubai. In this role, you will be the first point of contact for guests booking their stay, responsible for managing reservation requests across phone, email, and online channels with accuracy and professionalism. The

Barback

Barback – Gastro-Naut Hospitality, Dubai Gastro-Naut Hospitality is looking for a hardworking, reliable Barback to support bar operations across its Dubai venues. This role is the engine room behind a great bar — keeping stock, glassware and supplies flowing so bartenders can focus on delivering great drinks and even better service. You’ll be constantly on the move: restocking, organizing, cleaning

Gulf's leading job board for hospitality, F&B, and professional careers across UAE, Saudi Arabia, Qatar, Kuwait, Bahrain and Oman, UK, US and other locations