Supervisor

Supervisor Role overview

Lead shifts and support the Restaurant Manager to deliver smooth, high-quality service across front-of-house operations. You’ll coach staff, maintain service standards, and ensure guests leave impressed. This role suits a hands-on leader who thrives in fast-paced hospitality environments and can step in across service, reservations, and floor management.

Key responsibilities

• Shift leadership: run shifts, brief teams, and ensure consistent service delivery.
• Staff coaching: train, mentor, and provide on-the-floor feedback to servers and hosts.
• Guest relations: handle guest enquiries and complaints professionally to secure positive outcomes.
• Operational support: manage reservations, seating flow, and table turns to optimize covers.
• Quality control: monitor service standards, presentation, and cleanliness during service.
• Reporting: assist with daily sales reconciliation, shift handovers, and basic administrative tasks.

Requirements

• Experience: 1–3 years in a supervisory or senior server role in full-service restaurants.
• Skills: strong communication, conflict resolution, and team coaching abilities.
• Attributes: calm under pressure, guest-focused, proactive, and reliable.
• Availability: flexible to work evenings, weekends, and public holidays; immediate start preferred.
• Languages: fluent English; Arabic or other languages advantageous.

What we offer

• Competitive salary and performance incentives
• Clear progression path to senior supervisory and management roles
• On-the-job training and development
• Staff meals and employee discounts
• Supportive team culture with regular recognition

How to apply

Send your CV and a brief cover note to info@creneauhospitality.com with the subject line Application — Supervisor. Include your earliest start date and one example of a time you resolved a guest issue.