Hostess

Royal Rose Abu Dhabi, proudly part of the Curio Collection by Hilton, is seeking a polished and personable Hostess to be the welcoming face of our food and beverage outlets. The ideal candidate combines warm hospitality with strong organizational skills, ensuring guests receive a seamless and memorable arrival experience. You will manage reservations, greet and seat guests, coordinate waitlists, and support the service team to maintain smooth dining operations. This role requires excellent communication, a calm presence during busy periods, and a genuine desire to create positive first impressions that reflect the hotel’s luxury standards. If you enjoy working in a fast-paced environment and take pride in guest satisfaction, this is an excellent opportunity to grow with a respected hospitality brand.

Duties and Responsibilities

• Guest Reception: Greet guests warmly on arrival, confirm reservations, and escort guests to their tables.
• Reservation Management: Handle phone and online bookings, maintain reservation logs, and manage table allocations to optimize flow.
• Waitlist and Seating Coordination: Maintain an organized waitlist, estimate wait times accurately, and communicate updates to guests.
• Guest Communication: Provide information about menus, special promotions, and outlet hours; respond to guest inquiries courteously.
• Liaison with Service Team: Coordinate with servers, kitchen, and management to ensure timely seating, special requests, and VIP arrangements.
• Ambience and Presentation: Ensure the host station and entrance area are tidy, well-presented, and stocked with necessary materials.
• Problem Resolution: Address guest concerns or seating issues promptly and escalate to supervisors when required.
• Compliance and Safety: Follow health, safety, and hygiene standards; assist with crowd control during peak periods or events.

Requirements

• Education: High school diploma or equivalent; hospitality or customer-service training is an advantage.
• Experience: Minimum 1 year in a hostess, front-of-house, or customer-facing role in a restaurant or hotel preferred.
• Skills: Excellent verbal English; additional languages are a plus. Strong interpersonal, telephone, and organizational skills.
• Technical: Comfortable using reservation systems and basic point-of-sale or scheduling tools.
• Personal Attributes: Friendly, professional appearance; calm under pressure; attentive to detail; team-oriented.
• Availability: Flexible to work shifts, evenings, weekends, and public holidays as required.
• Legal: Right to work in the UAE and any required local certifications or permits.

About Royal Rose Abu Dhabi

Royal Rose Abu Dhabi is a distinguished luxury hotel and a proud member of the Curio Collection by Hilton. Located in the heart of Abu Dhabi, we blend elegant design with personalized service to deliver exceptional guest experiences. Our culture emphasizes professional development, teamwork, and a commitment to authentic hospitality. Working with us means joining a supportive environment where service excellence is celebrated and career growth is encouraged.

Application Process

To apply, email your CV to careers@royalrosehotel.com. Use the subject line Hostess — Application and include a brief cover note highlighting your relevant experience, language skills, and earliest availability. Shortlisted candidates will be contacted for an initial screening and interview. We thank all applicants for their interest; only those selected for further consideration will be contacted.