Restaurant Manager — Roasters Specialty Coffee House

Introduction / Summary

Roasters Specialty Coffee House is opening a new branch and we’re seeking an experienced, hands-on Restaurant Manager to lead the pre-opening and daily operations. This role suits a commercially minded hospitality professional who combines servant leadership with operational discipline and a genuine passion for specialty coffee and guest experience. You will own the branch’s performance, lead and develop the opening team, implement Roasters’ service standards and SOPs, and shape a positive culture where quality, consistency, and guest connections thrive. The ideal candidate is comfortable with numbers and people in equal measure — capable of delivering sales growth, controlling costs, coaching staff, and ensuring flawless execution from morning prep to last service. This is a full-time, frontline leadership position that requires flexibility for early starts, weekends and public holidays, and a readiness to be deeply involved in recruitment, training, and vendor coordination during the pre-opening phase.

Duties and Responsibilities

• Lead the branch pre-opening: recruit and onboard the opening team; set SOPs, layouts, and service flows.
• Oversee daily operations across front-of-house functions to ensure consistent guest experience and product quality.
• Drive sales and profitability through menu merchandising, upselling initiatives, promotions, and local community engagement.
• Manage rostering, labour costs, and scheduling to align with budget targets and service demand.
• Own inventory control, stock ordering cycles, cost monitoring, and liaising with suppliers and service technicians.
• Monitor and report on financial metrics (sales, margins, wastage); implement corrective actions where needed.
• Coach and develop staff with regular briefings, one-to-ones, and performance reviews; lead by example on floor.
• Maintain compliance with health, safety and hygiene standards; ensure equipment maintenance and calibration.
• Resolve guest feedback and escalations professionally and promptly; represent Roasters in the local community.

Requirements

• 3–5+ years’ management experience in F&B, café or fast-casual environments; pre-opening experience strongly preferred.
• Demonstrable commercial acumen: P&L understanding, cost control, forecasting and labour optimisation.
• Strong leadership and people-development track record; experience recruiting and building high-performing teams.
• Deep commitment to service standards, product consistency and operational discipline.
• Excellent communication, organisation and problem-solving skills; calm under pressure.
• Familiarity with POS systems, basic stock systems and kitchen/coffee workflows.
• Flexibility to work varied shifts, including early mornings, weekends and public holidays.

Application Process

To apply, send your CV and a brief cover note to hr@roasterscoffee.ae with the subject line: Restaurant Manager — [Your Full Name]. Alternatively apply via careers.yalladuka.com. Shortlisted candidates will be invited to a pre-screen interview, practical assessment and panel interview. Please include availability and notice period in your email.

Job Location and Company Info

• Location: Roasters Specialty Coffee House — New branch (Dubai, UAE; specific location to be confirmed during hiring).
• Company: Roasters Specialty Coffee House is a specialty coffee brand focused on quality beans, precise brewing, and warm hospitality. We prioritise staff development, operational excellence and community engagement as we grow our footprint.