Radisson Hotels

Guest Service agent

Full Time Khwaeng Don Mueang, Khet Don Mueang, Bangkok 10210, Thailand Bangkok, Thailand Front Office - Hotels and restaurants

Job Overview

  • Salary Offers Competitive salary
  • Experience Level Junior
  • Total Years Experience 2-5
  • Academic Level High School Diploma or GED, Associate Degree
  • Working Hours 8 hrs

At Radisson Hotel Don Mueang Airport Bangkok, we believe that every guest interaction is an opportunity to create a memorable experience. Our Front Office team is the heart of the hotel, setting the tone from the moment guests arrive until the moment they depart. We are now seeking a friendly, confident, and service‑minded Guest Service Agent to join our team. This role is perfect for individuals who enjoy connecting with people, thrive in a fast‑paced environment, and take pride in delivering warm, attentive service. As a Guest Service Agent, you will be the face of the hotel—handling check‑ins, assisting with inquiries, and ensuring guests feel welcomed and valued throughout their stay. If you are passionate about hospitality and eager to grow your career with a globally recognized brand, we would be delighted to hear from you.

Duties & Responsibilities

  • Welcome guests warmly and handle check‑in and check‑out procedures efficiently
  • Provide accurate information about hotel services, facilities, and local attractions
  • Respond to guest inquiries, requests, and concerns with professionalism and a positive attitude
  • Manage reservations, room assignments, and guest profiles in the property management system
  • Coordinate with Housekeeping, Engineering, and other departments to ensure smooth operations
  • Handle payments, billing, and cashiering tasks accurately
  • Assist with VIP arrivals and special guest arrangements
  • Maintain a clean and organized front desk area
  • Uphold Radisson’s “Yes I Can!” service philosophy in every interaction

Requirements

  • Previous experience in a Front Office or customer service role is an advantage
  • Strong communication and interpersonal skills
  • Positive attitude with a passion for guest service
  • Good command of English; Thai language skills are beneficial
  • Ability to multitask and remain calm under pressure
  • Familiarity with hotel PMS systems is an advantage
  • Flexibility to work shifts, weekends, and holidays
  • Professional appearance and a team‑oriented mindset

About Radisson Hotel Don Mueang Airport Bangkok

Radisson Hotel Don Mueang Airport Bangkok is part of the globally respected Radisson Hotel Group, known for its dedication to service excellence and its signature “Yes I Can!” hospitality philosophy. Conveniently located near Don Mueang International Airport, the hotel offers modern facilities, warm Thai hospitality, and a supportive environment for career development. Joining our team means becoming part of a brand that values people, teamwork, and memorable guest experiences.

Application Process

Interested applicants are invited to submit their CV to:
📧 career.donmueang@radisson.com

Please include “Guest Service Agent Application – [Your Name]” in the subject line.

Discover more from Yalla Careers

Subscribe to get the latest posts sent to your email.

Apply for this job
GSA guest service agent
Share:

Radisson Hotels

(0)
Company Information
  • Total Jobs 6 Jobs
  • Location Dubai
  • Contacts 800 017 8148

Leave your thoughts

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Housekeeping Attendant

DéjàVu Restaurant & Café, located on Sheikh Zayed Road in Al Manara, Dubai, is looking for a dedicated and detail‑oriented Housekeeping Attendant to join our team. This role is essential in maintaining the cleanliness, hygiene, and overall presentation of our restaurant. If you take pride in creating a spotless and welcoming environment and enjoy working behind the scenes to support

Waiter/waitress

DéjàVu Restaurant & Café, located on Sheikh Zayed Road in Al Manara, Dubai, is looking for enthusiastic, service‑oriented Waiters and Waitresses to join our growing team. We are seeking individuals who are passionate about hospitality, enjoy interacting with guests, and can deliver exceptional service in a fast‑paced environment. If you have a positive attitude, strong communication skills, and a commitment

Shisha Attendant (Female)

DéjàVu Restaurant & Café, located on Sheikh Zayed Road in Al Manara, Dubai, is seeking an experienced and service‑oriented Shisha Attendant (Female) to join our growing team. We are looking for someone who understands shisha preparation, enjoys interacting with guests, and can deliver a high‑quality experience with consistency and professionalism. If you have strong product knowledge, a friendly personality, and

Barista

DéjàVu Restaurant & Café, located on Sheikh Zayed Road in Al Manara, Dubai, is looking for a skilled and passionate Barista (Female) to join our growing team. If you love crafting high‑quality beverages, enjoy interacting with guests, and thrive in a fast‑paced café environment, this is a great opportunity to be part of a vibrant and expanding hospitality brand. Key

Cashier

DéjàVu Restaurant & Café, located on Sheikh Zayed Road in Al Manara, Dubai, is looking for a detail‑oriented, customer‑friendly, and professional Cashier (Female) to join our team. As an essential part of our front‑of‑house operations, you will ensure smooth billing processes, accurate transactions, and a welcoming experience for every guest. If you have strong communication skills, a positive attitude, and

Hostess

DéjàVu Restaurant & Café, located on Sheikh Zayed Road in Al Manara, Dubai, is seeking a warm, confident, and customer‑focused Hostess to join our growing team. As the first point of contact for our guests, you will play a key role in creating a welcoming and memorable dining experience. If you have excellent communication skills, a friendly personality, and a