Swingers Job Openings – Front of House (FOH)

Swingers is looking to expand our talented Front of House team! We are currently hiring for the following positions:

1. Reception Supervisor
2. Receptionist
3. Caddie
4. Bartender
5. Steward

Job Position Descriptions & Requirements:

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1. Reception Supervisor

Position Description:
As a Reception Supervisor, you will be responsible for overseeing the reception area, ensuring smooth operations and providing exceptional guest service. You will lead a team of receptionists and work closely with other departments to ensure all guests have a top-tier experience.

Key Responsibilities:

• Supervise the reception team to ensure efficient guest check-in/check-out.
• Coordinate with the management and FOH teams to address any guest concerns.
• Maintain accurate records of reservations, arrivals, and departures.
• Implement customer service standards and train staff to meet these standards.
• Handle VIP reservations and special requests.
• Manage the reception area and ensure it is always presentable.

Requirements:

• Previous supervisory or management experience in a hospitality setting.
• Strong organizational and leadership skills.
• Excellent communication and problem-solving skills.
• Ability to work in a fast-paced environment.

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2. Receptionist

Position Description:
As a Receptionist, you will be the first point of contact for guests arriving at Swingers. You will manage reservations, check-in guests, answer queries, and ensure a seamless experience from arrival to departure.

Key Responsibilities:

• Greet and assist guests in a friendly and professional manner.
• Handle phone calls and emails for reservations and inquiries.
• Maintain guest records and process check-ins/check-outs.
• Provide guests with information about the facilities and services.
• Process payments and billing efficiently.
• Collaborate with other FOH and backend teams to ensure smooth guest service.

Requirements:

• Previous experience as a receptionist or customer service role in hospitality.
• Proficient in using booking software and Microsoft Office.
• Strong communication skills and attention to detail.
• Ability to work in a fast-paced environment.

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3. Caddie

Position Description:
The Caddie assists guests by guiding them through the course, ensuring they have an enjoyable experience. This role requires strong communication, organizational skills, and a passion for customer service.

Key Responsibilities:

• Provide guidance and assistance to guests on the golf course.
• Ensure the cleanliness and upkeep of golf equipment.
• Help with the setting up and maintaining of tees, greens, and other course areas.
• Offer suggestions to guests about game strategies and assist with tracking their performance.
• Maintain knowledge of the course layout and provide guests with detailed information.

Requirements:

• Passion for golf and a strong understanding of the game.
• Excellent communication skills and an enthusiastic attitude.
• Previous experience as a caddie or in a related role is a plus.
• Ability to walk long distances and handle golf equipment.

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4. Bartender

Position Description:
As a Bartender, you will be responsible for preparing and serving drinks, providing excellent customer service, and ensuring a clean and organized bar environment.

Key Responsibilities:

• Mix, garnish, and serve drinks according to recipes.
• Take orders from customers and provide excellent service.
• Maintain the cleanliness of the bar area and equipment.
• Handle cash, process payments, and ensure accurate transactions.
• Ensure compliance with health and safety regulations.
• Work with FOH staff to ensure smooth service and guest satisfaction.

Requirements:

• Previous bartending experience.
• Knowledge of drink recipes and mixology techniques.
• Excellent customer service skills.
• Ability to work in a fast-paced environment.

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5. Steward

Position Description:
The Steward will be responsible for maintaining cleanliness and organization in all areas of the restaurant. You will assist kitchen and FOH staff to ensure a smooth operation, especially during busy service hours.

Key Responsibilities:

• Clean and organize dishware, glassware, and kitchen equipment.
• Assist in maintaining cleanliness throughout the restaurant, including restrooms and staff areas.
• Ensure all kitchen supplies are well-stocked and organized.
• Work with kitchen staff to ensure quick and efficient turnover of dishes.
• Assist in setting up and breaking down service areas.

Requirements:

• Previous experience in a stewarding or kitchen support role.
• Ability to work quickly and efficiently in a fast-paced environment.
• Strong attention to detail and cleanliness.
• Flexibility to work various shifts.

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Related Job Openings

Job Title	Company	Location	Department	Job Type	Apply Link
Front Desk Manager	XYZ Corp	Dubai	Reception	Full-Time	Apply Here
Kitchen Assistant	ABC Ltd	Dubai	Kitchen	Full-Time	Apply Here
Waiter/Waitress	DEF Group	Dubai	FOH	Part-Time	Apply Here
Housekeeping Supervisor	GHI Inc	Dubai	Housekeeping	Full-Time	Apply Here
Barback	JKL Co	Dubai	Bar	Part-Time	Apply Here

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Interested applicants can submit their CVs to careers@risehospitality.ae. We look forward to having you on our team!