At Gloria Hotels & Resorts, hospitality is more than a profession — it’s a promise. Our flagship property, Khalidia Palace Hotel Dubai, is expanding, and we’re looking for dedicated professionals to join our team across a range of exciting roles. If you’re passionate about service, excellence, and career growth, we’d love to meet you!
Use the apply button below to check the job details and apply as soon as possible hiring window will be closed soon.
| Position | Job Details/Apply |
|---|---|
| Reservation agent | APPLY HERE |
| Senior room attendants | APPLY HERE |
| F&B Captain | APPLY HERE |
| Waiter/waitress | APPLY HERE |
| F&B Hostess | APPLY HERE |
| Barista | APPLY HERE |
| F&B Order taker | APPLY HERE |
| Female security officer | APPLY HERE |
| AV Technician | APPLY HERE |
| General technician | APPLY HERE |
| Marketing executive | APPLY HERE |
| Sales manager – Leisure | APPLY HERE |
| Lobby ambassador | APPLY HERE |
Location: Dubai, UAE
Employment Type: Full-time
📋 Open Positions with Duties & Requirements
🛎️ 1. Reservation Agent
Duties:
- Handle reservation inquiries via phone, email, and online systems.
- Process bookings accurately using hotel reservation software.
- Coordinate with other departments to ensure a smooth guest arrival.
- Promote room upgrades and special packages.
Requirements:
- Previous experience in reservations or front office roles.
- Proficient in hotel software (e.g., Opera, Fidelio).
- Strong communication and customer service skills.
- Fluent in English; other languages a plus.
🧹 2. Senior Room Attendant
Duties:
- Supervise and assist in cleaning guest rooms and public areas.
- Ensure rooms meet cleanliness and maintenance standards.
- Train new housekeeping staff and monitor their performance.
- Report maintenance issues and handle guest requests.
Requirements:
- Experience in hotel housekeeping with team leadership responsibilities.
- High attention to detail and efficiency.
- Ability to train and motivate team members.
- Flexible availability.
🍽️ 3. Food & Beverage Captain
Duties:
- Supervise service staff during shifts.
- Coordinate food and drink delivery from kitchen to guests.
- Train team members in service standards and etiquette.
- Ensure guest satisfaction and resolve complaints.
Requirements:
- Experience as a head waiter or captain in a hotel or restaurant.
- Leadership and problem-solving skills.
- Excellent English communication skills.
- Hospitality degree or training is an advantage.
🍴 4. Waiter / Waitress
Duties:
- Take and serve food and beverage orders.
- Set and clear tables.
- Upsell menu items and provide recommendations.
- Ensure cleanliness and guest satisfaction.
Requirements:
- Previous service experience preferred.
- Friendly and professional demeanor.
- Good English communication skills.
- Ability to work flexible hours.
🙋♀️ 5. F&B Hostess
Duties:
- Greet and escort guests to tables.
- Manage reservations and guest flow.
- Maintain cleanliness and presentation of front area.
- Answer guest inquiries about the menu and promotions.
Requirements:
- Experience as a hostess in hospitality.
- Presentable, well-spoken, and organized.
- Fluent in English.
- Familiarity with reservation systems.
☕ 6. Barista
Duties:
- Prepare espresso-based drinks, teas, and smoothies.
- Maintain cleanliness of barista station and equipment.
- Take orders and ensure excellent customer service.
- Manage stock of coffee supplies.
Requirements:
- Experience operating espresso machines.
- Knowledge of coffee blends and preparation techniques.
- Friendly personality with a customer-focused mindset.
📞 7. F&B Order Taker
Duties:
- Receive and input orders via phone or in-person.
- Confirm order details and special dietary requests.
- Coordinate with kitchen and service teams.
- Handle guest concerns with professionalism.
Requirements:
- Experience in F&B or call-handling roles.
- Clear English communication and telephone etiquette.
- Knowledge of POS systems.
🛡️ 8. Female Security Officer
Duties:
- Monitor premises via patrols and CCTV.
- Control access to secure areas.
- Respond to emergencies and handle incidents.
- Assist female guests professionally and discreetly.
Requirements:
- SIRA certification (mandatory).
- Previous security experience in hotels.
- Physically fit and observant.
- Good communication skills.
🎧 9. AV Technician
Duties:
- Set up and operate AV systems for events.
- Coordinate with event planners for technical needs.
- Troubleshoot equipment issues.
- Maintain and store AV gear properly.
Requirements:
- Experience with microphones, projectors, mixers, LED screens.
- Technical certification in AV or related field preferred.
- Strong coordination and time management skills.
🛠️ 10. General Technician
Duties:
- Perform electrical, plumbing, and HVAC maintenance.
- Handle carpentry, painting, and minor repairs.
- Respond to maintenance calls quickly.
- Keep maintenance logs and reports.
Requirements:
- Multi-skilled in general maintenance.
- Hotel or facility experience preferred.
- Technical diploma or relevant certification.
- Ability to work shifts and on-call hours.
📢 11. Marketing Executive
Duties:
- Develop and execute marketing campaigns.
- Manage hotel website and social media.
- Coordinate with design teams on marketing materials.
- Monitor analytics and performance reports.
Requirements:
- Degree in Marketing or related field.
- 1–2 years in hospitality marketing preferred.
- Strong skills in content creation and digital marketing.
- English fluency; Arabic a plus.
🏨 About Gloria Hotels & Resorts
Gloria Hotels & Resorts is a UAE-based hospitality group known for luxurious accommodations and exceptional service. Our flagship property, Khalidia Palace Hotel Dubai, blends modern design with traditional Arabian hospitality, offering both guests and employees a unique experience in the heart of Dubai.
📧 How to Apply
Email your updated CV to: recruitments@gloria-hotels.com
📌 Please mention the position you’re applying for in the subject line.
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