Something About Company
One Primero combines what most enterprises buy from separate firms: CX platforms, technology delivery, and managed services. It deploys contact center, CRM, and conversational AI, refreshes applications, writes custom software, and builds cloud infrastructure and AI agents, then runs contact center, Salesforce, AI, and security operations. One team carries accountability from strategy through support. Advice stays vendor-agnostic. The company, formed from Condado and Tricension and part of Primero Group, brings 20+ years of experience to energy, financial services, education, and more. It is headquartered in Kansas City, with teams across North America, Europe, the Middle East, and Asia.