AlphaMind Group Hiring Now: Front‑of‑House, Reservations & Manager Roles Dubai

AlphaMind Group is expanding its team across multiple venues and we’re hiring for a range of front‑of‑house and reservations roles. We seek service‑minded, professional candidates who thrive in fast‑paced hospitality environments and who deliver consistent, memorable guest experiences.

Openings include entry to mid and supervisory roles across reservations, reception and floor operations, plus cashiering and hostess positions. Successful candidates will join a creative, growth‑focused hospitality group that values training, teamwork and clear career pathways. If you’re passionate about hospitality, comfortable with evening and weekend shifts, and ready to represent premium lifestyle venues, we want to hear from you.

---

Open Positions

Position	Location	Apply
Hostess	Dubai	Apply now/View
Floor Manager	Dubai	Apply now/View
Floor Supervisor	Dubai	Apply now/View
Cashier	Dubai	Apply now/View
Reservation Manager	Dubai	Apply now/View
Reception Manager	Dubai	Apply now/View
Reservation Agent	Dubai	Apply now/View

---

Roles and Responsibilities

Hostess

Duties and responsibilities

• Greet and welcome guests; manage waiting area and maintain a warm first impression.
• Manage reservations, confirm bookings and update the reservation system.
• Escort guests to tables and coordinate seating with FOH staff.
• Handle guest enquiries and basic menu/dress‑code questions.
• Maintain host station presentation and assist with light administrative tasks.

Requirements

• Minimum 1 year FOH or hostess experience in high‑volume hospitality.
• Excellent communication and interpersonal skills.
• Flexible availability including evenings and weekends.
• Fluent English; additional languages advantageous.
• Legal right to work in the UAE.

Floor Manager

Duties and responsibilities

• Lead FOH teams; run pre‑shift briefings and coach staff during service.
• Maintain and enforce service standards and guest etiquette.
• Oversee seating flow, table turns and coordination with kitchen.
• Manage VIPs, guest complaints and event execution.
• Monitor covers, revenue metrics and complete shift reports.

Requirements

• Minimum 3 years supervisory FOH experience; prior Floor Manager experience preferred.
• Strong leadership, conflict resolution and commercial awareness.
• Comfortable with evening and weekend schedules.
• Hospitality diploma is a plus.
• Legal right to work in the UAE.

Floor Supervisor

Duties and responsibilities

• Supervise FOH operations during shifts and ensure smooth service flow.
• Coach hosts, servers and runners; support upselling and guest engagement.
• Assist with reservations, seating plans and coordination with kitchen.
• Handle guest enquiries and resolve on‑floor issues.
• Support private events and complete shift handovers.

Requirements

• Minimum 2 years supervisory FOH experience in high‑volume venues.
• Strong organisational and communication skills.
• Guest‑service focused with a polished presentation.
• Flexible availability for evenings and weekends.
• Legal right to work in the UAE.

Cashier

Duties and responsibilities

• Process cash, card and digital payments accurately using POS systems.
• Open/close tills, reconcile takings and prepare deposit summaries.
• Issue receipts, manage refunds/voids and maintain transaction logs.
• Assist FOH with billing queries and report discrepancies.
• Follow cash‑handling and anti‑fraud procedures.

Requirements

• Minimum 1 year POS and cash‑handling experience in hospitality or retail.
• Strong numeracy, attention to detail and accuracy under pressure.
• Familiarity with common POS systems and card terminals.
• Flexible schedule including evenings and weekends.
• Legal right to work in the UAE.

Reservation Manager

Duties and responsibilities

• Own reservation strategy, booking rules and table allocation to maximise covers.
• Lead and train the reservations team; manage system integrations and reporting.
• Handle VIP profiles, special requests and personalised guest communications.
• Monitor no‑show rates, implement yield strategies and forecast demand.
• Liaise with FOH, kitchen and marketing for events and promotions.

Requirements

• Minimum 3 years managing reservations or guest relations in high‑volume hospitality.
• Strong experience with reservation/CRM platforms (e.g., SevenRooms, Resy, OpenTable).
• Leadership skills and commercial understanding of yield management.
• Excellent written and verbal English.
• Legal right to work in the UAE.

Reception Manager

Duties and responsibilities

• Lead front‑desk operations and supervise reception staff.
• Manage guest arrivals/departures, VIP handling and concierge coordination.
• Act as communication hub between reservations, FOH, events and security.
• Resolve guest complaints and manage lost & found and billing queries.
• Train reception team on CRM, upselling and data‑privacy best practices.

Requirements

• Minimum 2 years supervisory front‑desk or guest‑relations experience.
• Excellent organisation, multitasking and problem‑solving skills.
• Comfortable with reservation and CRM systems.
• Professional presentation and guest manner.
• Legal right to work in the UAE.

Reservation Agent

Duties and responsibilities

• Take and confirm bookings across phone, email and booking platforms.
• Maintain accurate guest profiles, VIP notes and CRM records.
• Manage waitlists, cancellations and coordinate seating with FOH.
• Upsell events and pre‑order options to increase average spend.
• Produce daily reservation summaries and escalate capacity issues.

Requirements

• 1–2 years reservations or front‑office experience.
• Proficient with reservation platforms and CRM tools.
• Clear, professional phone manner and strong written English.
• Detail oriented and calm under pressure.
• Legal right to work in the UAE.

---

About AlphaMind Group

AlphaMind Group is a founder‑led hospitality and lifestyle company operating culture‑driven restaurants, bars, clubs and beach venues across the UAE and Europe. We create experiential F&B concepts that prioritise creativity, service excellence and memorable guest moments. Our portfolio spans rooftop dining, beach clubs and nightlife destinations; we invest in training, career progression and a collaborative workplace culture that rewards initiative and performance.

---

Application Process and Benefits

How to apply

• Email: Send your CV and a short cover note to recruitment@alpha-mind.com.
• Subject line: Use [Position] Application — [Your Name] — Preferred Location (e.g., Floor Manager Application — Jane Doe — Dubai).
• Include: Current CV, earliest availability, and a brief summary of relevant experience and achievements.
• Selection: Shortlisted candidates will receive a phone screening, followed by an in‑venue interview and practical assessment where applicable.
• Queries: Direct application questions to recruitment@alpha-mind.com.

Benefits

• Competitive salary and performance‑based incentives.
• Clear career progression and internal promotion opportunities.
• Professional training and on‑the‑job coaching.
• Staff meals and discounted venue access.
• Supportive team culture and exposure to high‑profile events and VIP service.