Alpha mind Group

Hostess

Alpha mind Group Full Time Dubai, United Arab Emirates Dubai, United Arab Emirates Food and beverage - Front Office - Restaurants

Job Overview

  • Salary Offers Competitive salary
  • Experience Level Junior
  • Academic Level High School Diploma or GED

More Information

  • Total Years Experience 2-5
  • Working Hours 8 hrs

We are hiring a friendly, professional Hostess to join our front‑of‑house team. The Hostess will be the first point of contact for guests, responsible for delivering a warm welcome, managing reservations and seating, and ensuring a smooth guest flow during service. This is a full‑time role based at one of AlphaMind Group’s venues in Dubai; weekend and evening shifts are required.

Duties and responsibilities

  • Guest reception: Greet guests promptly and courteously; manage the waiting area and maintain a welcoming atmosphere.
  • Reservations management: Answer phone and online reservation requests, confirm bookings, update the reservation system, and manage walk‑ins.
  • Seating coordination: Escort guests to tables, coordinate table turns with service staff, and manage priority or VIP seating.
  • Communication: Liaise with FOH and BOH teams to ensure timely seating, special requests, and accurate service handovers.
  • Guest assistance: Provide menu guidance, answer basic venue questions, and handle guest enquiries or direct them to the appropriate team member.
  • Appearance and standards: Maintain a professional appearance and uphold venue standards for cleanliness and presentation at the host station.
  • Problem resolution: Calmly and professionally handle guest complaints or seating issues and escalate when necessary.
  • Administrative tasks: Maintain reservation logs, prepare seating plans for busy shifts, and assist with light administrative duties as required.

Requirements

  • Experience: Minimum 1 year of front‑of‑house or hostess experience in a high‑volume restaurant, lounge, or hotel preferred.
  • Skills: Excellent verbal communication and interpersonal skills; strong organizational ability and attention to detail.
  • Attitude: Friendly, composed under pressure, guest‑focused, and a team player.
  • Availability: Flexible schedule with availability for evenings, weekends, and public holidays.
  • Language: Fluent English; additional languages are an advantage.
  • Presentation: Professional grooming and a polished appearance.
  • Right to work: Legal authorization to work in the UAE.

About AlphaMind Group

AlphaMind Group is a founder‑led hospitality and lifestyle company creating culture‑driven restaurants, bars, clubs and beach venues across the UAE and Europe. We develop and operate experiential F&B concepts that prioritize creativity, service excellence and memorable guest experiences. Our portfolio includes rooftop dining, beach clubs and nightlife destinations across Dubai, Abu Dhabi and select European cities. We value teamwork, professional growth and a service culture that delights guests.

Application process

  • How to apply: Send your CV and a short cover note to recruitment@alpha-mind.com.
  • Email subject line: Hostess Application — [Your Name] — Preferred Location.
  • What to include: Current CV, earliest availability, and a brief note highlighting relevant FOH experience and why you’d be a great fit.
  • Timeline: Shortlisted candidates will be contacted for a phone screening and in‑venue interview.
  • Contact for queries: Use the same recruitment email for any application questions.

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Hostess

Alpha mind Group

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