At Felicita UAE, we believe that exceptional hospitality is built on genuine connection, thoughtful service, and the ability to create memorable moments for every guest. As we continue to grow and elevate our Mediterranean‑inspired dining experience, we are seeking a polished, confident, and service‑driven Senior Waiter to join our front‑of‑house team. This role is ideal for a hospitality professional who understands the art of service, thrives in dynamic environments, and takes pride in delivering excellence with every interaction.

The Senior Waiter is a key ambassador of the Felicita brand. You are the person who guides guests through their dining journey — from the moment they are seated to the final farewell. Your role goes beyond taking orders; it is about anticipating needs, offering thoughtful recommendations, and ensuring that every guest feels valued and cared for. At Felicita UAE, our philosophy is rooted in joy, warmth, and authentic hospitality, and the Senior Waiter plays a central role in bringing these values to life.

As a Senior Waiter, you will lead your section with confidence and professionalism. You will be responsible for managing guest tables, coordinating with the kitchen and service teams, and ensuring that every dish is delivered with precision and care. You will also support junior team members, offering guidance, training, and mentorship to help them grow. Your leadership will directly influence the flow of service, the quality of guest interactions, and the overall dining experience.

This role requires a balance of technical skill, emotional intelligence, and a genuine passion for hospitality. The ideal candidate is someone who communicates clearly, carries themselves with elegance, and remains composed even during high‑volume service periods. You will be entrusted with representing the Felicita brand, upholding our standards, and contributing to a culture of excellence, teamwork, and continuous improvement.

At Felicita UAE, we value individuals who bring personality, professionalism, and pride to their work. We believe that great service is not scripted — it is intuitive, attentive, and delivered with sincerity. As a Senior Waiter, you will have the opportunity to build relationships with guests, share your knowledge of our Mediterranean‑inspired menu, and create moments that guests remember long after their visit.

📌 Key Responsibilities

• Lead your section with confidence, ensuring smooth and efficient service
• Welcome guests warmly and guide them through the menu with knowledgeable recommendations
• Take orders accurately and communicate clearly with the kitchen and bar teams
• Deliver food and beverages with precision, timing, and attention to detail
• Anticipate guest needs and respond promptly to requests
• Upsell menu items and promote specials in a natural, guest‑focused manner
• Maintain a polished, professional appearance and uphold grooming standards
• Train, support, and mentor Junior Waiters and new team members
• Ensure tables are set, maintained, and reset according to brand standards
• Handle guest concerns with empathy, professionalism, and problem‑solving skills
• Follow all hygiene, safety, and sanitation guidelines

📌 Requirements

• Proven experience as a Senior Waiter or Waiter in a premium or high‑volume dining environment
• Strong knowledge of service etiquette, table management, and guest‑interaction standards
• Excellent communication skills with a warm, confident, and engaging personality
• Ability to multitask and remain composed during busy service periods
• Strong product knowledge or willingness to learn about Mediterranean cuisine and beverages
• Leadership qualities with the ability to guide and support junior staff
• High level of grooming and personal presentation
• Positive attitude, strong work ethic, and a passion for hospitality
• Flexibility to work evenings, weekends, and holidays as required

🌿 About Felicita UAE

Felicita UAE is a Mediterranean‑inspired dining destination built on the values of joy, connection, and authentic hospitality. Our name, derived from the Italian word “Felicità,” reflects our belief that dining should be an experience of happiness — a moment to savor, share, and remember. We combine fresh ingredients, bold flavors, and warm service to create a space where guests feel welcomed and inspired. Our team represents diverse cultures, united by a shared passion for excellence and a commitment to delivering memorable experiences.

📨 How to Apply

If you are a polished service professional who takes pride in creating exceptional guest experiences, we would love to meet you. Please send your CV to hr@felicita.ae with the subject line “Senior Waiter Application – Your Name.” Only shortlisted candidates will be contacted.