Hostess – Nezha restaurant and cafe

Nezha restaurant and cafe is seeking a dynamic and personable Hostess to become the face of our establishment. As a Hostess, you will play a crucial role in creating an inviting atmosphere for our guests while managing the flow of our busy dining service. You will be responsible for greeting and seating patrons, ensuring they feel welcomed and valued from the moment they walk through our doors. In addition to your friendly demeanor, you will need to possess excellent organizational and communication skills to handle reservations, waitlists, and customer inquiries effectively. This position provides an excellent opportunity for individuals who thrive in fast-paced environments and are passionate about delivering outstanding customer service. As a crucial part of our team, you will help set the tone for our guests’ dining experience and ensure that our restaurant maintains its high standards of hospitality and service. If you are enthusiastic, detail-oriented, and enjoy working in the hospitality industry, we encourage you to apply and contribute to the memorable experiences we offer at Nezha restaurant and cafe.

Hostess Responsibilities

• Greet and welcome guests upon arrival with a warm and friendly demeanor.
• Manage reservations and seating arrangements efficiently, ensuring optimal table turnover.
• Provide guests with menus and inform them of daily specials and promotions.
• Answer phone calls and respond to inquiries regarding restaurant services and availability.
• Maintain a clean and organized entrance and waiting area to enhance the guest experience.
• Assist in training new staff members on hosting procedures and customer service standards.
• Collaborate with the waitstaff and kitchen staff to communicate guest needs and special requests.

Requirements

• Previous experience in a customer service or hospitality role is preferred.
• Excellent verbal communication skills and a friendly, outgoing personality.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Ability to remain calm and composed during busy periods.
• Proficient in using reservation management systems and basic computer programs.
• Flexibility to work evenings, weekends, and holidays as necessary.
• A passion for providing exceptional service and enhancing the dining experience.

Benefits

• Competitive hourly wage with opportunities for overtime
• Flexible scheduling to accommodate work-life balance
• Employee discounts on meals and beverages
• Comprehensive training and development programs
• Friendly and supportive work environment

If you are interested in the position of an Hostess at Nezha restaurant and cafe, candidates are advised to send their updated CV and cover letter to the attached email. info@mnmhc.com