Mercure Dubai Barsha Heights Hotel Suites & Apartments, part of the global Accor group, has opened new job vacancies in Dubai for 2026, and it is looking for passionate hospitality professionals to join its team. The hotel is hiring 17 positions across People & Culture, Long Term Stay, Front Office, Reservations, POMEC (engineering), Culinary and Food & Beverage, including People & Culture Coordinator, Guest Service Agent (Russian Speaker), Guest Relation Officer, Bellman, Doorman, Driver, Reservation Agent (Arabic Speaker), Plant Room Operator, Mason, Guest Room A/C Technician, Chef De Partie (Arabic Cuisine), Commis, Bar Waiter/Waitress, Bar Hostess, Waiter/Waitress and Barista. Located on Sheikh Zayed Road next to Dubai Internet City Metro Station, the property offers a convenient base and a workplace built around purpose, learning and growth. Whether you are an experienced hotelier or starting your career, these Mercure Dubai jobs offer the chance to develop with Accor, enjoy an employee benefit card with discounted rates at Accor hotels worldwide, and explore new opportunities within the property and across the world. Hotel jobs in Dubai, UAE are in high demand, so review the positions below, check the requirements and send your updated CV today with the role in the subject line.
Mercure Dubai Barsha Heights Job Vacancies at a Glance
| # | Position | Department | Location | Apply |
|---|---|---|---|---|
| 1 | People & Culture Coordinator | People & Culture | Mercure Dubai Barsha Heights, Sheikh Zayed Road, Dubai | Apply Now |
| 2 | Guest Service Agent (Russian Speaker) | Long Term | Mercure Dubai Barsha Heights, Sheikh Zayed Road, Dubai | Apply Now |
| 3 | Guest Relation Officer (Russian Speaker) | Front Office | Mercure Dubai Barsha Heights, Sheikh Zayed Road, Dubai | Apply Now |
| 4 | Bellman | Front Office | Mercure Dubai Barsha Heights, Sheikh Zayed Road, Dubai | Apply Now |
| 5 | Doorman | Front Office | Mercure Dubai Barsha Heights, Sheikh Zayed Road, Dubai | Apply Now |
| 6 | Driver | Front Office | Mercure Dubai Barsha Heights, Sheikh Zayed Road, Dubai | Apply Now |
| 7 | Reservation Agent (Arabic Speaker) | Reservation | Mercure Dubai Barsha Heights, Sheikh Zayed Road, Dubai | Apply Now |
| 8 | Plant Room Operator | POMEC | Mercure Dubai Barsha Heights, Sheikh Zayed Road, Dubai | Apply Now |
| 9 | Mason | POMEC | Mercure Dubai Barsha Heights, Sheikh Zayed Road, Dubai | Apply Now |
| 10 | Guest Room A/C Technician | POMEC | Mercure Dubai Barsha Heights, Sheikh Zayed Road, Dubai | Apply Now |
| 11 | Chef De Partie (Arabic Cuisine) | Culinary | Mercure Dubai Barsha Heights, Sheikh Zayed Road, Dubai | Apply Now |
| 12 | Commis III | Culinary | Mercure Dubai Barsha Heights, Sheikh Zayed Road, Dubai | Apply Now |
| 13 | Commis II | Culinary | Mercure Dubai Barsha Heights, Sheikh Zayed Road, Dubai | Apply Now |
| 14 | Bar Waiter/Waitress | F&B | Mercure Dubai Barsha Heights, Sheikh Zayed Road, Dubai | Apply Now |
| 15 | Bar Hostess | F&B | Mercure Dubai Barsha Heights, Sheikh Zayed Road, Dubai | Apply Now |
| 16 | Waiter/Waitress | F&B | Mercure Dubai Barsha Heights, Sheikh Zayed Road, Dubai | Apply Now |
| 17 | Barista (Lobby Cafe) | F&B | Mercure Dubai Barsha Heights, Sheikh Zayed Road, Dubai | Apply Now |
Duties and Responsibilities, and Requirements by Position
People & Culture Coordinator
Department: People & Culture
Duties and Responsibilities
- Coordinate recruitment activities, including posting vacancies, screening CVs and scheduling interviews
- Prepare onboarding documents and run induction sessions for new colleagues
- Maintain accurate employee files, contracts, attendance and leave records
- Support visa, medical and labour documentation in line with UAE regulations
- Assist with colleague engagement, training schedules and People & Culture reporting
Requirements
- Diploma or degree in Human Resources, Business Administration or Hospitality Management
- 1–2 years of HR or administrative experience, preferably in a hotel
- Good knowledge of UAE labour law and HR documentation
- Proficient in MS Office; HRIS experience is an advantage
- Excellent communication, confidentiality and organisational skills
Guest Service Agent (Russian Speaker)
Department: Long Term
Duties and Responsibilities
- Greet and check in long-stay guests, explaining apartment features and hotel facilities
- Handle guest requests, enquiries and complaints promptly and courteously
- Manage extensions, billing, payments and guest folios accurately
- Coordinate with Housekeeping and Engineering to resolve in-stay issues quickly
- Maintain guest profiles and communicate fluently with Russian-speaking guests
Requirements
- Fluent Russian and good spoken and written English
- 1–2 years of front desk or guest service experience in a hotel or serviced apartment
- Knowledge of a property management system such as Opera is an advantage
- Customer-first attitude and strong problem-solving skills
- Flexible to work shifts, including weekends and public holidays
Guest Relation Officer (Russian Speaker)
Department: Front Office
Duties and Responsibilities
- Welcome guests in the lobby and personalise arrivals, upgrades and special requests
- Handle guest feedback and resolve complaints with ownership and follow-through
- Host VIP and returning guests and ensure their preferences are recorded
- Liaise with Front Office, Housekeeping and F&B to deliver seamless service
- Promote hotel facilities, restaurants and Accor loyalty offers to guests
Requirements
- Fluent Russian and good English communication skills
- Previous guest relations or front office experience in a hotel
- Polished, confident and well-presented
- Strong interpersonal skills and the ability to stay calm under pressure
- Flexible to work shifts, including weekends and holidays
Bellman
Department: Front Office
Duties and Responsibilities
- Greet arriving and departing guests and assist with luggage safely and efficiently
- Escort guests to rooms and introduce room and hotel facilities
- Store and tag luggage correctly and keep the luggage area organised
- Arrange taxis and provide directions and information about the area
- Keep the lobby and entrance tidy and report any safety concerns
Requirements
- Previous bellman or luggage service experience in a hotel preferred
- Good spoken English; additional languages are an advantage
- Physically fit and able to lift luggage safely
- Neat appearance with a courteous, helpful attitude
- Willing to work shifts, including weekends and holidays
Doorman
Department: Front Office
Duties and Responsibilities
- Welcome guests and visitors at the main entrance with a friendly greeting
- Open doors, assist with vehicles and coordinate guest arrivals and departures
- Arrange taxis and manage traffic flow at the entrance
- Provide information and directions to guests and visitors
- Monitor the entrance area and report any security or safety concerns
Requirements
- Previous experience as a doorman or in a similar guest-facing role preferred
- Good spoken English
- Smart grooming and a positive, welcoming personality
- Able to stand for extended periods and work outdoors
- Flexible to work shifts, including weekends and holidays
Driver
Department: Front Office
Duties and Responsibilities
- Transport guests and colleagues safely and on time
- Carry out airport, shuttle and local transfers as scheduled
- Check the vehicle daily and report maintenance or safety issues
- Keep the vehicle clean, fuelled and presentable at all times
- Follow all UAE traffic regulations and hotel safety standards
Requirements
- Valid UAE driving licence
- Previous experience as a hotel or corporate driver preferred
- Good knowledge of Dubai roads and landmarks
- Good spoken English
- Professional appearance, punctuality and a clean driving record
Reservation Agent (Arabic Speaker)
Department: Reservation
Duties and Responsibilities
- Handle reservation enquiries and bookings by phone, email and online channels
- Provide accurate information on room types, suites, apartments and rates
- Process modifications and cancellations in line with hotel policy
- Upsell room categories and packages to maximise revenue
- Communicate fluently with Arabic-speaking guests and coordinate with Front Office
Requirements
- Fluent Arabic and good English
- 1–2 years of reservations or front office experience in a hotel
- Knowledge of a reservation system such as Opera is an advantage
- Strong sales, communication and attention to detail
- Flexible to work shifts, including weekends
Plant Room Operator
Department: POMEC
Duties and Responsibilities
- Operate and monitor chillers, pumps, boilers and water systems in the plant room
- Carry out routine readings, inspections and preventive maintenance
- Respond quickly to alarms, faults and breakdowns
- Maintain accurate logs and report defects to the Engineering team
- Follow all health, safety and energy-saving procedures
Requirements
- Technical diploma or trade certificate in mechanical or electrical engineering
- Previous plant room or central A/C experience in a hotel or large building
- Knowledge of HVAC, pumps and water treatment systems
- Strong safety awareness and fault-finding ability
- Willing to work rotating shifts
Mason
Department: POMEC
Duties and Responsibilities
- Carry out masonry, plastering, tiling and repair works across the property
- Repair walls, floors, ceilings and bathroom areas as requested
- Prepare surfaces and finish works to a high standard
- Use tools and materials safely and keep the work area clean
- Work with the Engineering team to complete maintenance requests on time
Requirements
- Previous experience as a mason, preferably in a hotel or large property
- Good knowledge of tiling, plastering and finishing techniques
- Ability to read basic work instructions and take measurements
- Strong safety awareness
- Basic English communication
Guest Room A/C Technician
Department: POMEC
Duties and Responsibilities
- Inspect, service and repair A/C units in guest rooms and apartments
- Respond promptly to guest and Housekeeping maintenance requests
- Carry out preventive maintenance on fan coil units, thermostats and filters
- Keep accurate maintenance records and report recurring issues
- Follow safety standards and treat guest privacy with respect
Requirements
- Technical certificate or diploma in HVAC or refrigeration
- Previous A/C maintenance experience in a hotel or residential property
- Good knowledge of split units and fan coil systems
- Ability to work independently and handle guest interactions politely
- Willing to work shifts and be on call when needed
Chef De Partie (Arabic Cuisine)
Department: Culinary
Duties and Responsibilities
- Prepare and present Arabic dishes to consistent quality standards
- Supervise and train commis and kitchen assistants in your section
- Manage mise en place, portion control and food cost
- Maintain HACCP and personal hygiene standards at all times
- Control stock and minimise waste while communicating with the Sous Chef
Requirements
- Previous experience as a Chef de Partie or Demi Chef de Partie in Arabic cuisine
- Strong knowledge of Arabic and Levantine cooking techniques
- Culinary diploma or equivalent is an advantage
- HACCP awareness and valid food safety training
- Team player able to work shifts, weekends and holidays
Commis III
Department: Culinary
Duties and Responsibilities
- Assist in food preparation and basic cooking under supervision
- Prepare mise en place for your section before service
- Follow recipes, portion guides and presentation standards
- Keep your work area clean and follow HACCP and hygiene rules
- Support the team during service and learn new techniques
Requirements
- Basic kitchen experience or culinary training; fresh graduates welcome
- Basic knowledge of food hygiene and safety
- Willingness to learn and take instruction
- Good team spirit and a positive attitude
- Flexible to work shifts, including weekends and holidays
Commis II
Department: Culinary
Duties and Responsibilities
- Prepare and cook dishes according to recipes and standards
- Set up and organise your station for each service
- Support Chef De Partie with daily production and mise en place
- Follow HACCP, hygiene and safe food handling practices
- Check stock rotation and report shortages to your supervisor
Requirements
- 1–2 years of kitchen experience in a hotel or restaurant
- Good knowledge of basic cooking methods and knife skills
- Understanding of food safety and hygiene standards
- Ability to work under pressure in a busy kitchen
- Willing to work shifts, weekends and holidays
Bar Waiter/Waitress
Department: F&B
Duties and Responsibilities
- Welcome guests and take food and beverage orders accurately
- Serve drinks and food promptly and with a smile
- Recommend beverages and upsell specials
- Maintain cleanliness and set-up of the bar and seating areas
- Handle payments accurately and follow responsible service standards
Requirements
- Previous bar or restaurant service experience preferred
- Good knowledge of beverages and bar service
- Good spoken English
- Friendly, presentable and guest-focused
- Flexible to work shifts, evenings, weekends and holidays
Bar Hostess
Department: F&B
Duties and Responsibilities
- Greet guests warmly and manage seating and reservations
- Provide menu information and recommendations
- Coordinate with servers and bartenders to keep service flowing
- Handle guest feedback and escalate concerns to the supervisor
- Keep the entrance, host stand and waiting areas tidy and welcoming
Requirements
- Previous hostess or guest-facing experience in hospitality preferred
- Good spoken English
- Excellent presentation and communication skills
- Positive attitude and ability to multitask in a busy environment
- Flexible to work evenings, weekends and holidays
Waiter/Waitress
Department: F&B
Duties and Responsibilities
- Welcome guests, present menus and take orders accurately
- Serve food and beverages according to service standards
- Set up and reset tables and maintain the cleanliness of the outlet
- Know the menu, ingredients and allergens to advise guests confidently
- Process bills and payments accurately and work closely with the kitchen team
Requirements
- Previous waiter or waitress experience in a hotel or restaurant
- Good spoken English; additional languages are an advantage
- Friendly, well-groomed and guest-focused
- Good teamwork and communication skills
- Flexible to work shifts, weekends and holidays
Barista (Lobby Cafe)
Department: F&B
Duties and Responsibilities
- Prepare espresso-based drinks, teas and cold beverages to recipe standards
- Welcome guests, take orders and handle payments accurately
- Maintain and clean the coffee machine, grinder and café area
- Display pastries and light bites and manage stock levels
- Recommend drinks and promote daily offers to guests
Requirements
- Previous experience as a barista in a café or hotel
- Good knowledge of espresso preparation and milk texturing
- Good spoken English
- Friendly, presentable and customer-focused
- Flexible to work shifts, including weekends and holidays
About Mercure Dubai Barsha Heights Hotel Suites & Apartments
Mercure Dubai Barsha Heights Hotel Suites & Apartments is part of Accor, a world-leading hospitality group. The hotel is located on Sheikh Zayed Road next to Dubai Internet City Metro Station, close to Dubai Media City, Knowledge Village and Mall of the Emirates. It offers hotel suites and apartments, all-day dining, a pool bar, a sports bar and meeting facilities, serving business and leisure guests and long-stay residents. Mercure’s team lives by the Accor spirit that “Hospitality is a work of heart.”
Benefits of Working with Accor
- Employee benefit card offering discounted rates at Accor hotels worldwide
- Opportunity to grow within your property and across the world with Accor
- Chance to contribute to the community and make a difference through Accor’s Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities
- A diverse, inclusive workplace committed to equal opportunities regardless of gender, nationality, religion, ethnicity or disability
How to Apply
Interested candidates should send their updated CV to careers.mercuredubaihotel@accor.com and mention the position they are applying for in the subject line (for example: “[Position Applied For]”). Make sure your CV is up to date, and include your current location and contact number. Only shortlisted candidates will be contacted.
Mercure Hotel Suites & Apartments is committed to equal opportunities in all aspects of employment and career development, regardless of gender, nationality, religion, ethnicity or disability, and does not tolerate any unlawful practices.
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