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Job Post: Hostess at Ape Hospitality

About Us:
Ape Hospitality is a leading player in the hospitality industry, dedicated to providing exceptional experiences to our guests. We are looking for an enthusiastic, professional, and friendly Hostess to join our team and contribute to our mission of delivering top-notch service.

Job Description:
As a Hostess at Ape Hospitality, you will be the first point of contact for our guests, playing a vital role in creating a welcoming and memorable experience. You will assist in ensuring smooth operations by coordinating guest seating, managing reservations, and providing exceptional customer service.

Key Responsibilities:

• Greet guests upon arrival with a friendly and professional demeanor.
• Manage reservations and ensure efficient seating arrangements.
• Provide guests with accurate wait times and manage waiting lists.
• Escort guests to their tables and ensure they are comfortably settled.
• Answer questions about the menu, services, and facilities.
• Collaborate with other staff members to ensure guest satisfaction.
• Maintain cleanliness and organization of the front-of-house area.
• Assist with special requests or concerns, escalating issues to management when necessary.
• Handle customer feedback in a professional and positive manner.

Requirements:

• Previous experience as a Hostess or in customer service is preferred but not mandatory.
• Excellent communication and interpersonal skills.
• A friendly, welcoming, and professional attitude.
• Ability to work in a fast-paced environment and handle multiple tasks at once.
• Strong organizational skills and attention to detail.
• Ability to work flexible hours, including evenings and weekends.
• A passion for providing outstanding guest experiences.
• Knowledge of local hospitality industry trends is a plus.

How to Apply:
If you’re ready to be a part of our dynamic and welcoming team, we would love to hear from you! Please send your resume and a brief cover letter outlining your qualifications and why you’d be a great fit for this position to recruitment@ape.ae.

Location: Dubai, United Arab emirates
Company: Ape Hospitality
Position: Hostess
Type: Full-time

We look forward to hearing from you!

Ape Hospitality is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.