Mantis Collection is building its pre-opening team for a one-of-a-kind lodge on Jebel Jais, and hotel jobs in Ras Al Khaimah do not get more distinctive than this. Set high in the Hajar Mountains on the UAE’s tallest peak, the lodge offers a rare chance to help shape the guest experience from day one. Mantis Collection is now hiring 31 positions across Rooms, Spa, Food & Beverage, Activities & Experiences, Commercial, Engineering, Security and Finance. Whether you are a Night Manager, a Head Baker, a Chief Engineer, an HVAC Technician or a Call Center Agent, there is a place for you in a team that joins before the doors open. Pre-opening roles let you influence standards, systems and service culture, and they often open the door to long-term career growth with an international eco-luxury brand. Jebel Jais jobs are ideal for hospitality professionals who love nature, adventure and meaningful guest experiences, and who want more than a routine hotel posting. If you are searching for hotel vacancies in the UAE, hospitality careers in Ras Al Khaimah, or Mantis Collection careers, review the full list of positions below, check the duties and requirements for your role, and send your CV to apply today.
All Open Positions
| # | Position | Department | Location | Apply |
|---|---|---|---|---|
| 1 | Night Manager | Rooms | Jebel Jais, Ras Al Khaimah, UAE | Apply Now |
| 2 | Duty Manager | Rooms | Jebel Jais, Ras Al Khaimah, UAE | Apply Now |
| 3 | Front Office Supervisor | Rooms | Jebel Jais, Ras Al Khaimah, UAE | Apply Now |
| 4 | Housekeeping Supervisor | Rooms | Jebel Jais, Ras Al Khaimah, UAE | Apply Now |
| 5 | Guest Journey Host (UAE ) | Rooms | Jebel Jais, Ras Al Khaimah, UAE | Apply Now |
| 6 | Spa Supervisor | Spa | Jebel Jais, Ras Al Khaimah, UAE | Apply Now |
| 7 | Head Therapist | Spa | Jebel Jais, Ras Al Khaimah, UAE | Apply Now |
| 8 | Head Baker | Food & Beverage | Jebel Jais, Ras Al Khaimah, UAE | Apply Now |
| 9 | Jr. Pastry Chef | Food & Beverage | Jebel Jais, Ras Al Khaimah, UAE | Apply Now |
| 10 | Chef de Partie | Food & Beverage | Jebel Jais, Ras Al Khaimah, UAE | Apply Now |
| 11 | Restaurants Manager | Food & Beverage | Jebel Jais, Ras Al Khaimah, UAE | Apply Now |
| 12 | In-Room Dining Manager | Food & Beverage | Jebel Jais, Ras Al Khaimah, UAE | Apply Now |
| 13 | Assistant Bar Manager | Food & Beverage | Jebel Jais, Ras Al Khaimah, UAE | Apply Now |
| 14 | Restaurant Host | Food & Beverage | Jebel Jais, Ras Al Khaimah, UAE | Apply Now |
| 15 | Activities & Experience Manager | Activities & Experiences | Jebel Jais, Ras Al Khaimah, UAE | Apply Now |
| 16 | Experience Supervisor | Activities & Experiences | Jebel Jais, Ras Al Khaimah, UAE | Apply Now |
| 17 | Senior Sales Manager – Leisure | Commercial | Jebel Jais, Ras Al Khaimah, UAE | Apply Now |
| 18 | Sales Manager – GCC & Government | Commercial | Jebel Jais, Ras Al Khaimah, UAE | Apply Now |
| 19 | Call Center Supervisor | Commercial | Jebel Jais, Ras Al Khaimah, UAE | Apply Now |
| 20 | Call Center Agent | Commercial | Jebel Jais, Ras Al Khaimah, UAE | Apply Now |
| 21 | Chief Engineer | Engineering | Jebel Jais, Ras Al Khaimah, UAE | Apply Now |
| 22 | Engineering Supervisor | Engineering | Jebel Jais, Ras Al Khaimah, UAE | Apply Now |
| 23 | Shift Technician | Engineering | Jebel Jais, Ras Al Khaimah, UAE | Apply Now |
| 24 | HVAC Technician | Engineering | Jebel Jais, Ras Al Khaimah, UAE | Apply Now |
| 25 | Mechanical Technician | Engineering | Jebel Jais, Ras Al Khaimah, UAE | Apply Now |
| 26 | Assistant Security Manager | Security | Jebel Jais, Ras Al Khaimah, UAE | Apply Now |
| 27 | Security Supervisor | Security | Jebel Jais, Ras Al Khaimah, UAE | Apply Now |
| 28 | Assistant Finance Manager | Finance | Jebel Jais, Ras Al Khaimah, UAE | Apply Now |
| 29 | Cost Controller / General Cashier | Finance | Jebel Jais, Ras Al Khaimah, UAE | Apply Now |
| 30 | Income Auditor | Finance | Jebel Jais, Ras Al Khaimah, UAE | Apply Now |
| 31 | Receiving Officer / Storekeeper | Finance | Jebel Jais, Ras Al Khaimah, UAE | Apply Now |
Duties and Responsibilities & Requirements by Position
Rooms
1. Night Manager
Duties & Responsibilities
- Oversee all hotel operations during the night shift and act as the senior on-property representative.
- Lead the night audit process and ensure daily reports are accurate and completed on time.
- Handle guest requests, complaints and emergencies calmly and professionally.
- Supervise night-shift Front Office, Security and support teams.
- Coordinate handover with the morning team and communicate key incidents and guest feedback.
Requirements
- Previous experience as Night Manager, Duty Manager or Assistant Front Office Manager in a 4 or 5-star hotel.
- Strong knowledge of PMS systems and night audit procedures.
- Excellent leadership, problem-solving and decision-making skills.
- Willingness to work night shifts.
- Fluent English; Arabic is an advantage.
2. Duty Manager
Duties & Responsibilities
- Manage daily hotel operations and ensure smooth service across departments.
- Welcome and engage guests, especially VIPs and special arrivals.
- Resolve guest issues quickly and follow up to ensure satisfaction.
- Monitor service standards, cleanliness and safety throughout the property.
- Support department heads and lead operational briefings and handovers.
Requirements
- Proven experience as a Duty Manager or Front Office leader in luxury hospitality.
- Strong guest-service and conflict-resolution skills.
- Solid understanding of Rooms Division operations and hotel systems.
- Flexibility to work shifts, weekends and public holidays.
- Fluent English; Arabic is an advantage.
3. Front Office Supervisor
Duties & Responsibilities
- Supervise the front desk team and manage guest arrivals, departures and check-ins.
- Ensure accurate reservations, room assignments and guest records in the PMS.
- Train, coach and schedule Front Office associates.
- Handle guest feedback and escalate complex issues when needed.
- Maintain brand standards and support pre-opening setup of Front Office procedures.
Requirements
- Previous supervisory experience in Front Office within a hotel or resort.
- Good knowledge of PMS software and reservation processes.
- Strong communication and team leadership skills.
- Polished, guest-focused attitude.
- Fluent English; additional languages are an advantage.
4. Housekeeping Supervisor
Duties & Responsibilities
- Supervise room attendants and ensure rooms and lodges are cleaned to brand standards.
- Inspect rooms, public areas and back-of-house spaces regularly.
- Manage linen, amenities, cleaning supplies and lost-and-found procedures.
- Assign daily tasks and coordinate with Front Office and Engineering on room readiness.
- Train the team on hygiene, safety and sustainability practices.
Requirements
- Previous experience as a Housekeeping Supervisor or Senior Attendant in a 4 or 5-star property.
- Keen eye for detail and strong inspection skills.
- Ability to lead and motivate a team.
- Knowledge of eco-friendly cleaning practices is an advantage.
- Good spoken English.
5. Guest Journey Host (UAE Driving Licence Required)
Duties & Responsibilities
- Welcome guests on arrival and guide them through their journey from pick-up to check-in.
- Provide safe, comfortable transfers to and from the lodge on the mountain roads.
- Share local knowledge about the lodge, Jebel Jais and nearby experiences.
- Assist with luggage, orientation and any guest requests along the way.
- Keep vehicles clean, fuelled and ready for service.
Requirements
- Valid UAE driving licence (mandatory).
- Experience in guest transfers, concierge, bell services or a similar hospitality role.
- Confident, safe driver comfortable on mountain roads.
- Warm, friendly personality with excellent service skills.
- Good spoken English; Arabic is an advantage.
Spa
6. Spa Supervisor
Duties & Responsibilities
- Supervise daily spa operations, bookings and guest flow.
- Ensure treatment rooms and facilities are clean, stocked and ready.
- Coach therapists and reception staff to deliver a calm, high-quality experience.
- Promote treatments, packages and retail products to guests.
- Uphold hygiene, health and safety standards.
Requirements
- Previous supervisory experience in a luxury spa or wellness centre.
- Knowledge of spa booking systems and treatment menus.
- Strong communication and team-management skills.
- Passion for wellness and a guest-first attitude.
- Fluent English.
7. Head Therapist
Duties & Responsibilities
- Deliver signature massages and body and wellness treatments to a consistently high standard.
- Lead and mentor the therapist team, sharing techniques and best practice.
- Assist in developing the treatment menu and spa rituals for the pre-opening.
- Consult with guests to recommend suitable treatments.
- Maintain hygiene standards, treatment room readiness and product inventory.
Requirements
- Recognised therapy qualifications and certifications.
- Several years of experience as a senior or lead therapist in a 5-star spa or resort.
- Expertise in a range of massage and body treatment techniques.
- Calm, professional and guest-focused approach.
- Good spoken English.
Food & Beverage
8. Head Baker
Duties & Responsibilities
- Lead the bakery section and produce breads, viennoiserie and baked goods daily.
- Develop recipes and menus that reflect the lodge’s farm-to-table, nature-led style.
- Manage production planning, ingredient ordering and stock control.
- Train and supervise bakery team members.
- Maintain food safety, hygiene and quality standards.
Requirements
- Proven experience as a Head Baker or Senior Baker in a hotel, resort or artisan bakery.
- Strong knowledge of sourdough, laminated doughs and a wide range of bakery techniques.
- Leadership and organisational skills.
- Good understanding of HACCP and food safety.
- Creativity and passion for quality ingredients.
9. Jr. Pastry Chef
Duties & Responsibilities
- Prepare pastries, desserts and plated sweets according to recipes and standards.
- Support the Pastry Chef with daily production and mise en place.
- Maintain cleanliness and organisation of the pastry kitchen.
- Follow HACCP and food safety procedures.
- Help with presentation and quality checks before service.
Requirements
- Previous experience in a pastry kitchen in a hotel or restaurant.
- Culinary diploma or equivalent training is preferred.
- Good knowledge of pastry techniques and equipment.
- Team player with a positive attitude.
- Willingness to work shifts.
10. Chef de Partie
Duties & Responsibilities
- Run an assigned kitchen section and deliver consistent, high-quality dishes.
- Prepare mise en place and ensure ingredients are fresh and well stored.
- Follow recipes, portion control and presentation standards.
- Train and guide junior kitchen staff.
- Comply with HACCP and kitchen hygiene regulations.
Requirements
- Previous experience as a Chef de Partie in a 4 or 5-star hotel or quality restaurant.
- Strong cooking skills and knowledge of the assigned section.
- Ability to work under pressure in a fast-paced kitchen.
- Food safety certification is preferred.
- Good teamwork and communication.
11. Restaurants Manager
Duties & Responsibilities
- Lead the restaurant teams and oversee all dining operations.
- Ensure exceptional service standards and memorable guest experiences.
- Manage staffing, scheduling, budgets and cost control.
- Work with the culinary team on menus, promotions and guest feedback.
- Set up service procedures and training as part of the pre-opening.
Requirements
- Previous experience as a Restaurant Manager or Assistant Restaurant Manager in luxury hospitality.
- Strong leadership, guest-relations and organisational skills.
- Good knowledge of food, wine and beverage service.
- Commercial awareness and cost-control experience.
- Fluent English; Arabic is an advantage.
12. In-Room Dining Manager
Duties & Responsibilities
- Manage the in-room dining operation, from order taking to delivery.
- Ensure orders are accurate, timely and beautifully presented.
- Train and schedule the in-room dining team.
- Coordinate with the kitchen, Front Office and Housekeeping.
- Monitor guest feedback and continuously improve service.
Requirements
- Previous experience managing or supervising in-room dining in a luxury hotel or resort.
- Strong organisational and time-management skills.
- Excellent communication and guest-service skills.
- Knowledge of POS systems and F&B standards.
- Fluent English.
13. Assistant Bar Manager
Duties & Responsibilities
- Support the Bar Manager in running daily bar operations.
- Supervise bartenders and bar staff, ensuring service standards are met.
- Manage bar inventory, ordering and cost control.
- Help create beverage menus, signature drinks and seasonal offers.
- Engage guests and ensure a welcoming atmosphere.
Requirements
- Previous experience as an Assistant Bar Manager or Head Bartender in a hotel or upscale venue.
- Extensive knowledge of cocktails, spirits, wines and non-alcoholic options.
- Leadership and stock-control skills.
- Strong guest-service and communication skills.
- Good spoken English.
14. Restaurant Host
Duties & Responsibilities
- Welcome and seat guests warmly and efficiently.
- Manage reservations and table allocation.
- Provide information on the menu, the lodge and its experiences.
- Coordinate with servers and managers to keep service flowing.
- Handle guest requests and feedback politely.
Requirements
- Previous experience as a Host or Hostess in a restaurant or hotel.
- Polished appearance and warm personality.
- Excellent communication skills.
- Ability to stay calm during busy periods.
- Good spoken English; other languages are an advantage.
Activities & Experiences
15. Activities & Experience Manager
Duties & Responsibilities
- Design and lead the lodge’s programme of guided hikes, mindful pursuits and creative experiences.
- Manage the Experience team, schedules and daily operations.
- Build partnerships with local guides, artisans and activity providers.
- Ensure guest safety, risk assessments and operating procedures are in place.
- Track guest feedback and revenue to grow and refine the offering.
Requirements
- Previous experience managing activities, experiences or outdoor programmes in a resort or lodge.
- Strong knowledge of adventure, nature or wellness activities.
- Leadership, planning and budgeting skills.
- First Aid certification is preferred.
- Fluent English; Arabic is an advantage.
16. Experience Supervisor
Duties & Responsibilities
- Supervise the delivery of daily guest activities and experiences.
- Lead and coach experience hosts and guides.
- Brief guests on activities, safety and equipment.
- Ensure equipment is maintained and activities run smoothly and on time.
- Collect guest feedback and report to the Activities & Experience Manager.
Requirements
- Previous experience in activities, tour guiding or outdoor leadership.
- Confident in a mountain environment; fitness for hiking and outdoor work.
- Strong communication and team-supervision skills.
- First Aid certification is an advantage.
- Good spoken English.
Commercial
17. Senior Sales Manager – Leisure
Duties & Responsibilities
- Develop and execute the leisure sales strategy for the lodge.
- Build relationships with travel agents, tour operators, DMCs and luxury travel partners.
- Negotiate contracts and rates to achieve occupancy and revenue targets.
- Represent the lodge at roadshows, trade events and sales missions.
- Track market trends, competitors and sales performance.
Requirements
- Proven experience in leisure sales within luxury hotels or resorts in the UAE or GCC.
- Strong network among travel agencies and tour operators.
- Excellent negotiation and presentation skills.
- Good understanding of revenue management and market segmentation.
- Fluent English; Arabic or other languages are an advantage.
18. Sales Manager – GCC & Government
Duties & Responsibilities
- Drive business from GCC markets, government entities and corporate clients.
- Build and maintain long-term client relationships.
- Prepare proposals, negotiate agreements and close business.
- Coordinate group and event enquiries with Operations.
- Monitor pipelines, forecasts and monthly sales results.
Requirements
- Previous sales experience with GCC and government clients in hospitality.
- Strong local market knowledge and contacts.
- Excellent communication and negotiation skills.
- Ability to work independently and hit targets.
- Fluent English and Arabic are strongly preferred.
19. Call Center Supervisor
Duties & Responsibilities
- Supervise the reservations and call center team and manage daily performance.
- Handle escalated guest calls and complex booking requests.
- Monitor call quality, conversion rates and response times.
- Train and coach agents on product knowledge and sales techniques.
- Create schedules and produce performance reports.
Requirements
- Previous experience as a Call Center or Reservations Supervisor, ideally in hospitality.
- Knowledge of reservation systems and CRM tools.
- Strong leadership and coaching abilities.
- Excellent telephone and written communication.
- Fluent English; Arabic is an advantage.
20. Call Center Agent
Duties & Responsibilities
- Answer guest enquiries by phone, email and chat.
- Process reservations and provide accurate information on rooms, rates and experiences.
- Upsell packages and special offers where appropriate.
- Record guest details and interactions in the system.
- Resolve issues courteously or escalate to the supervisor.
Requirements
- Previous experience in a call center, reservations or customer service role; hospitality is a plus.
- Clear, friendly communication skills.
- Good computer skills and quick learning of new systems.
- Ability to work shifts.
- Good English; additional languages are an advantage.
Engineering
21. Chief Engineer
Duties & Responsibilities
- Lead the Engineering department and oversee all technical operations of the lodge.
- Manage preventive maintenance, energy, water and waste systems.
- Coordinate handover of buildings and systems during the pre-opening phase.
- Manage budgets, contractors, spare parts and safety compliance.
- Support the property’s sustainability and eco-operation goals.
Requirements
- Proven experience as a Chief Engineer or Assistant Chief Engineer in a hotel or resort.
- Degree or diploma in Mechanical or Electrical Engineering.
- Strong knowledge of HVAC, plumbing, electrical and building management systems.
- Pre-opening experience is a strong advantage.
- Leadership and problem-solving skills.
22. Engineering Supervisor
Duties & Responsibilities
- Supervise technicians and coordinate daily maintenance work.
- Carry out inspections and ensure equipment runs safely and efficiently.
- Manage work orders and preventive maintenance schedules.
- Respond quickly to urgent guest-room and facility issues.
- Ensure compliance with health and safety regulations.
Requirements
- Previous experience as an Engineering Supervisor or Senior Technician in hospitality.
- Technical diploma or trade certification.
- Good understanding of building systems, electrical and mechanical.
- Leadership and communication skills.
- Willingness to work shifts.
23. Shift Technician
Duties & Responsibilities
- Perform daily maintenance and repairs across guest lodges and public areas.
- Respond to shift work orders and emergency breakdowns.
- Carry out routine inspections of electrical, plumbing and mechanical systems.
- Record maintenance work and report issues to the supervisor.
- Follow safety procedures at all times.
Requirements
- Previous experience as a multi-skilled or shift technician in a hotel or resort.
- Technical certification in electrical, plumbing or a related trade.
- Ability to troubleshoot quickly and work independently.
- Willingness to work rotating shifts.
- Good basic English.
24. HVAC Technician
Duties & Responsibilities
- Install, maintain and repair HVAC, chiller and ventilation systems.
- Carry out preventive maintenance to keep guest areas comfortable and efficient.
- Diagnose faults and complete repairs promptly.
- Monitor energy performance and recommend improvements.
- Maintain service logs and follow safety standards.
Requirements
- Previous experience as an HVAC technician, ideally in a hotel or large facility.
- Technical qualification or trade certification in HVAC or refrigeration.
- Strong troubleshooting skills.
- Knowledge of building management systems is an advantage.
- Willingness to work shifts.
25. Mechanical Technician
Duties & Responsibilities
- Maintain and repair mechanical equipment such as pumps, boilers, generators and lifts.
- Carry out preventive maintenance according to schedules.
- Respond to breakdowns and coordinate with contractors when required.
- Keep tools, spares and maintenance records organised.
- Follow safety, lockout and environmental procedures.
Requirements
- Previous experience as a Mechanical Technician in a hotel, resort or industrial setting.
- Trade certification or technical diploma.
- Solid knowledge of mechanical systems and equipment.
- Ability to work independently and in a team.
- Willingness to work shifts.
Security
26. Assistant Security Manager
Duties & Responsibilities
- Support the Security Manager in protecting guests, staff, assets and property.
- Supervise security officers and coordinate patrols and access control.
- Manage CCTV monitoring, incident reporting and investigations.
- Coordinate emergency and evacuation procedures with local authorities.
- Train staff on safety, security and crisis awareness.
Requirements
- Previous experience as an Assistant Security Manager or Security Supervisor in hospitality.
- Knowledge of UAE security regulations and emergency response.
- Strong leadership and report-writing skills.
- Calm, professional approach under pressure.
- Good English; Arabic is an advantage.
27. Security Supervisor
Duties & Responsibilities
- Supervise security officers on shift and assign posts.
- Oversee access control, patrols and monitoring of the property.
- Respond to incidents, alarms and guest concerns.
- Complete incident reports and daily logs.
- Ensure compliance with safety and security procedures.
Requirements
- Previous experience as a Security Supervisor or Senior Officer, ideally in a hotel or resort.
- Relevant security training or certification.
- Strong observation and communication skills.
- Ability to work shifts, including nights and holidays.
- Good spoken English.
Finance
28. Assistant Finance Manager
Duties & Responsibilities
- Support the Finance Manager with accounting, reporting and financial controls.
- Prepare monthly financial statements, budgets and forecasts.
- Oversee accounts payable, receivable and payroll processes.
- Ensure compliance with company policies and UAE regulations, including VAT.
- Guide and develop the finance team.
Requirements
- Bachelor’s degree in Accounting or Finance; a professional qualification (CPA, ACCA, CMA) is preferred.
- Previous experience in hotel or hospitality finance.
- Strong knowledge of accounting systems and reporting.
- Attention to detail and analytical skills.
- Fluent English.
29. Cost Controller / General Cashier
Duties & Responsibilities
- Monitor food and beverage costs, stock levels and purchasing controls.
- Conduct regular inventories and variance analysis.
- Handle cash, banking and cashier reconciliations accurately.
- Prepare cost reports and recommend savings.
- Ensure compliance with internal controls and audit requirements.
Requirements
- Previous experience as a Cost Controller or Cashier in a hotel or resort.
- Diploma or degree in Accounting, Finance or a related field.
- Good knowledge of inventory and accounting software.
- High level of accuracy and integrity.
- Good English.
30. Income Auditor
Duties & Responsibilities
- Audit daily revenue from rooms, F&B, spa and other outlets.
- Reconcile reports, payments and PMS and POS data.
- Identify discrepancies and follow up with departments.
- Prepare daily and monthly income reports.
- Ensure compliance with financial controls and policies.
Requirements
- Previous experience as an Income Auditor or Night Auditor in a hotel.
- Degree or diploma in Accounting or Finance.
- Good knowledge of PMS and POS systems.
- Strong attention to detail and honesty.
- Good English.
31. Receiving Officer / Storekeeper
Duties & Responsibilities
- Receive, inspect and record deliveries against purchase orders.
- Store goods properly and manage stock rotation.
- Issue items to departments with correct documentation.
- Carry out regular stock counts and report discrepancies.
- Keep the receiving area and stores clean, safe and organised.
Requirements
- Previous experience as a Receiving Officer or Storekeeper in a hotel, restaurant or similar setting.
- Knowledge of inventory systems and food safety storage practices.
- Good organisational skills and attention to detail.
- Ability to lift and handle stock.
- Good basic English.
About Mantis Collection
Mantis Collection is a hospitality brand within the Accor group known for eco-conscious luxury lodges, retreats and hotels in some of the world’s most remarkable natural settings. Founded on a philosophy of conservation, community and a meaningful connection to place, Mantis builds with locally sourced, natural materials and operates with a focus on sustainability. Its upcoming Jebel Jais lodge sits on the UAE’s highest mountain in Ras Al Khaimah, offering guests stand-alone lodges, nature-led experiences such as guided hikes and mindful pursuits, and farm-to-table dining shaped by the mountain landscape. The pre-opening team will play a key role in bringing this unique destination to life.
Benefits and Why Join
(Confirm the exact package with the employer before publishing.)
- Join a pre-opening team and help shape guest experience, standards and culture from the start.
- Work in a one-of-a-kind mountain setting on Jebel Jais, surrounded by nature.
- Competitive package in line with UAE hospitality standards.
- Training and development within an international hospitality brand.
- Career growth opportunities across the Mantis Collection and Accor network.
- Be part of a purpose-driven, sustainability-focused organisation.
How to Apply
- Choose the position that matches your experience from the table above.
- Update your CV with your latest experience, skills and qualifications.
- Click Apply Now next to your position, or email your CV to talent.rak@mantiscollection.com.
- Use the job title as your email subject line so your application reaches the right team.
- Shortlisted candidates will be contacted by the Mantis Collection talent team.
Ready to be part of something truly different? Send your CV today and help create a lodge like no other on Jebel Jais.