Supervisor

At Common Grounds, we believe in creating warm, welcoming spaces where great food, specialty coffee, and genuine hospitality come together. As a Supervisor, you will play a key role in leading our front‑of‑house team, ensuring smooth daily operations, and maintaining the high service standards our guests love. This role is perfect for someone who thrives in a fast‑paced environment, enjoys mentoring teams, and is passionate about delivering exceptional guest experiences. If you’re a natural leader with strong communication skills and a commitment to quality, we’d love to welcome you into the Common Grounds family and support your growth within one of Dubai’s most loved café brands.

Duties & Responsibilities

• Oversee daily café operations and ensure service excellence.
• Lead, train, and motivate front‑of‑house staff.
• Handle guest concerns professionally and efficiently.
• Manage inventory, ordering, and stock control.
• Coordinate with management to implement brand standards and operational improvements.

Requirements

• Minimum 3 years of supervisory experience in hospitality.
• Strong leadership, communication, and problem‑solving skills.
• Ability to manage teams in a fast‑paced environment.
• Knowledge of POS systems and café operations.
• Professional appearance, positive attitude, and commitment to guest satisfaction.

About Common Grounds

Common Grounds, part of the EatX Group, is a community‑driven café brand known for fresh food, specialty coffee, and a welcoming atmosphere. Our mission is to create spaces where people connect, relax, and enjoy quality dining. We value teamwork, creativity, and genuine hospitality in everything we do.

Employee Benefits

• Competitive salary and performance incentives.
• Training and career development opportunities.
• Staff meals and discounts across EatX venues.
• Health insurance and paid annual leave.
• Supportive, multicultural work environment.

Application Process

Ready to lead with passion and purpose? Send your CV to recruitment@eatx.com with “Supervisor – Common Grounds Dubai” as the subject line. Shortlisted candidates will be contacted for interviews.

Join us and help shape exceptional guest experiences every day.