EATX

Supervisor

EATX Full Time Mall of Emirates, Dubai, UAE Dubai, United Arab Emirates Food and beverage - Restaurants - Supervisory

Job Overview

  • Salary Offers Competitive salary
  • Experience Level Supervisory
  • Academic Level High School Diploma or GED, Associate Degree

At Common Grounds, we believe in creating warm, welcoming spaces where great food, specialty coffee, and genuine hospitality come together. As a Supervisor, you will play a key role in leading our front‑of‑house team, ensuring smooth daily operations, and maintaining the high service standards our guests love. This role is perfect for someone who thrives in a fast‑paced environment, enjoys mentoring teams, and is passionate about delivering exceptional guest experiences. If you’re a natural leader with strong communication skills and a commitment to quality, we’d love to welcome you into the Common Grounds family and support your growth within one of Dubai’s most loved café brands.

Duties & Responsibilities

  • Oversee daily café operations and ensure service excellence.
  • Lead, train, and motivate front‑of‑house staff.
  • Handle guest concerns professionally and efficiently.
  • Manage inventory, ordering, and stock control.
  • Coordinate with management to implement brand standards and operational improvements.

Requirements

  • Minimum 3 years of supervisory experience in hospitality.
  • Strong leadership, communication, and problem‑solving skills.
  • Ability to manage teams in a fast‑paced environment.
  • Knowledge of POS systems and café operations.
  • Professional appearance, positive attitude, and commitment to guest satisfaction.

About Common Grounds

Common Grounds, part of the EatX Group, is a community‑driven café brand known for fresh food, specialty coffee, and a welcoming atmosphere. Our mission is to create spaces where people connect, relax, and enjoy quality dining. We value teamwork, creativity, and genuine hospitality in everything we do.

Employee Benefits

  • Competitive salary and performance incentives.
  • Training and career development opportunities.
  • Staff meals and discounts across EatX venues.
  • Health insurance and paid annual leave.
  • Supportive, multicultural work environment.

Application Process

Ready to lead with passion and purpose? Send your CV to recruitment@eatx.com with “Supervisor – Common Grounds Dubai” as the subject line. Shortlisted candidates will be contacted for interviews.

Join us and help shape exceptional guest experiences every day.

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More Information

  • Total Years Experience 2-5
  • Working Hours 8 hrs
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