Senior sales manager

Mandarin Premier Hotels & Resorts Group is recruiting a Senior Sales Manager for its Manila Sales Office to drive revenue growth across corporate, MICE, and leisure segments. This role sits at the intersection of relationship management and commercial strategy: you will manage a portfolio of key accounts, lead business development initiatives, and work closely with revenue management and marketing to convert market insight into profitable business. The Senior Sales Manager is expected to be a proactive hunter and trusted advisor to clients, delivering compelling proposals, negotiating contracts, and representing the brand at industry events. Ideal candidates combine strong interpersonal skills with a results-driven mindset, a solid understanding of hotel commercial levers, and the ability to mentor junior sales staff while maintaining hands-on ownership of high-value accounts.

Position overview

Job title: Senior Sales Manager
Location: Manila Sales Office, Metro Manila, Philippines
Employment type: Full-time, mid-senior level
Reports to: Assistant Director of Sales / Director of Sales & Marketing

Duties and responsibilities

• Account management — Own and grow a portfolio of corporate, agency, and leisure accounts; maintain accurate CRM records and pipeline activity.
• New business development — Prospect, qualify, and close new corporate and group business; prepare persuasive proposals and RFP responses.
• Client engagement — Conduct regular client visits, site inspections, and presentations; host client events and site tours as needed.
• Collaboration with Revenue Management — Align pricing and packaging with revenue strategies; provide market intelligence to optimize rate and inventory decisions.
• Marketing coordination — Work with marketing and brand teams to develop targeted promotions, collateral, and digital campaigns that support sales objectives.
• Reporting and forecasting — Produce weekly and monthly sales reports, forecasts, and account reviews; track KPIs and contribute to commercial planning.
• Mentorship and training — Support and coach Sales Managers and Executives; share best practices and contribute to a high-performance sales culture.
• Representation — Attend trade shows, industry networking events, and client functions to raise the hotel’s profile and generate leads.

Requirements

• Experience — 4–6 years of hotel sales experience with demonstrable success in corporate and group account management.
• Education — Bachelor’s degree in Hospitality, Business, Marketing, or related field preferred.
• Skills — Excellent negotiation, presentation, and relationship-building skills; strong CRM proficiency (e.g., Salesforce, Opera CRM); advanced MS Office skills, especially Excel.
• Commercial acumen — Ability to analyze market trends and translate insights into actionable sales strategies.
• Communication — Professional fluency in English; strong written and verbal communication.
• Availability — Flexible to attend client meetings, site inspections, and occasional evening or weekend events.
• Work authorization — Eligible to work in the Philippines.
• Personal attributes — Results-oriented, proactive, resilient, and collaborative with a customer-first mindset.

About Mandarin Premier Hotels & Resorts Group

Mandarin Premier is an international hospitality group headquartered in Dubai, delivering contemporary luxury experiences that celebrate local culture. Our Manila Sales Office supports a diverse portfolio of urban and resort properties across Metro Manila and nearby destinations. We emphasize personalized service, thoughtful design, culinary excellence, and sustainable operations. Team members join a values-driven organization that invests in professional development, cross-functional collaboration, and community engagement.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive health insurance and wellness programs.
• Paid leave and statutory benefits.
• Professional development, training, and career progression.
• Employee discounts across the group’s properties.
• Opportunities for cross-property assignments and international mobility.
• Supportive culture with community and sustainability initiatives.

Application process

1. Prepare — Update your CV and include a brief cover letter highlighting relevant achievements and key accounts.
2. Submit — Email your application to hr.manila@mandarinpremier.com with the subject line Applicant for Senior Sales Manager.
3. Confirmation — You will receive an acknowledgment of receipt.
4. Selection — Shortlisted candidates will be invited to a phone or video interview, followed by an in-person interview and practical assessment where applicable.
5. Offer and onboarding — Successful candidates will receive a formal offer and onboarding schedule.