Admin assistant

Mandarin Premier Hotels & Resorts Group is hiring an Admin Assistant for its Manila Sales Office to provide essential administrative and operational support that keeps the sales team focused on revenue and client relationships. This role is ideal for an organized, discreet, and proactive professional who can manage schedules, prepare sales materials, coordinate logistics, and maintain accurate records. The Admin Assistant will be the backbone of daily office operations, liaising with internal teams and external vendors while upholding Mandarin Premier’s standards of professionalism and hospitality. This position offers steady responsibility, exposure to commercial hotel operations, and opportunities for growth within an international hospitality group.

Position overview

Job title: Admin Assistant
Location: Manila Sales Office, Metro Manila, Philippines
Employment type: Full-time
Reports to: Assistant Director of Sales / Senior Sales Manager

Duties and responsibilities

• Office administration — Manage daily office operations including scheduling, calendar management, meeting coordination, and travel arrangements for the sales team.
• Documentation and correspondence — Draft and proofread emails, proposals, meeting minutes, and sales collateral; maintain organized digital and physical filing systems.
• Sales support — Prepare RFP responses, proposals, contracts, and client packs; assist with CRM data entry and upkeep to ensure accurate account records.
• Event and logistics coordination — Arrange site inspections, client visits, FAM trips, and internal meetings; coordinate catering, transport, and venue requirements.
• Expense and vendor management — Process expense reports, purchase orders, and invoices; liaise with suppliers and internal finance for timely reconciliation.
• Reception and guest handling — Greet visitors, manage incoming calls and emails, and ensure professional front-of-office presentation.
• Ad hoc projects — Support marketing, HR, and operations with administrative tasks and special projects as required.

Requirements

• Experience — 1–3 years administrative experience, preferably in hospitality, sales, or a fast-paced office environment.
• Education — High school diploma required; Bachelor’s degree in Business, Hospitality, or related field preferred.
• Technical skills — Proficient in MS Office (Word, Excel, PowerPoint) and comfortable learning CRM and PMS basics.
• Communication — Excellent written and verbal English; professional phone etiquette and client-facing manner.
• Organizational ability — Strong multitasking, time management, and attention to detail with the ability to prioritize under pressure.
• Personal attributes — Discreet, reliable, proactive, and service-oriented with a collaborative mindset.
• Availability — Willingness to work occasional extended hours for events or deadlines.
• Work authorization — Eligible to work in the Philippines.

About Mandarin Premier Hotels and Resorts Group

Mandarin Premier is an international hospitality group headquartered in Dubai that curates contemporary luxury experiences rooted in local culture. Our Manila Sales Office supports a portfolio of urban and resort properties across Metro Manila and nearby destinations. We prioritize personalized service, thoughtful design, culinary excellence, and sustainable operations. Team members join a collaborative environment that values professional growth, cross-functional teamwork, and community engagement.

Benefits

• Competitive salary and performance incentives
• Health insurance and wellness programs
• Paid leave and statutory benefits
• Training and professional development opportunities
• Employee discounts across the group’s properties
• Clear career progression and cross-property mobility
• Supportive workplace culture and community initiatives

Application process

1. Prepare — Update your CV and include a brief cover letter stating Admin Assistant as the subject.
2. Submit — Email your application to hr.manila@mandarinpremier.com with the subject line Applicant for Admin Assistant.
3. Acknowledgment — You will receive confirmation of receipt.
4. Selection — Shortlisted candidates will be contacted for a phone or video interview, followed by an in-person interview and practical assessment where applicable.
5. Offer and onboarding — Successful candidates will receive a formal offer and onboarding schedule.