Reservations agent

Join a role where precision, warmth, and exceptional guest communication define every interaction. As a Reservations Agent at Tattu Dubai, you will be the voice behind one of the city’s most immersive and visually iconic dining destinations. This position is perfect for someone who thrives in a fast‑paced, luxury environment and takes pride in delivering seamless booking experiences. You will handle guest inquiries, manage reservation systems, and ensure every guest feels valued long before they arrive. If you’re detail‑oriented, service‑driven, and passionate about hospitality, this is your opportunity to be part of a brand celebrated for its artistry, innovation, and world‑class service.

🧭 Duties & Responsibilities

• Manage incoming calls, emails, and booking requests with professionalism
• Maintain accurate reservation records and guest notes in the system
• Coordinate with the hostess and front‑of‑house teams to ensure smooth guest flow
• Provide clear information on menus, timings, and special experiences
• Handle guest inquiries, special requests, and VIP arrangements
• Communicate wait times, booking policies, and availability
• Uphold Tattu’s service standards and brand values in every interaction

🎯 Requirements

• Previous experience in reservations, customer service, or hospitality roles
• Strong communication skills—both verbal and written
• Familiarity with reservation systems (SevenRooms, OpenTable, etc.) is an advantage
• Excellent organizational skills and attention to detail
• Ability to multitask and remain calm under pressure
• Professional, friendly, and guest‑focused demeanor

🏮 About Tattu Dubai

Tattu Dubai is part of the award‑winning Tattu brand, renowned for its contemporary Chinese cuisine, breathtaking interiors, and immersive dining experiences. Located in one of the world’s most dynamic hospitality destinations, Tattu Dubai blends modern artistry with traditional influences, creating a dining atmosphere that is truly “Permanently Unique.” The brand is celebrated for its commitment to creativity, quality, and delivering unforgettable moments for every guest.

📨 Application Process

Interested candidates can apply directly through the link below:
👉 https://lnkd.in/difGT7aX

Shortlisted applicants will be contacted by the recruitment team. Ensure your CV highlights relevant experience and your passion for luxury hospitality.

🎁 Employee Benefits

• Competitive salary package
• Service charge and performance‑based incentives
• Career development and internal growth opportunities
• Comprehensive training programs
• Staff meals and uniforms provided
• Supportive, diverse, and creative work environment