Manager – Parts

Al Ghurair Mobility — Cars Services is expanding its parts and logistics capability across the UAE. We are seeking a hands‑on Manager — Parts to lead parts operations in Dubai or Abu Dhabi, optimize inventory and supply chains, grow parts sales, and ensure timely parts availability to support service and warranty operations.

Details and Responsibilities

Role details

• Location: Dubai or Abu Dhabi, UAE
• Employment type: Full time
• Reporting to: Head of Aftersales / Head of Sales
• Team scope: Parts counter staff, parts planners, warehouse and logistics personnel, parts admin

Key responsibilities

• Own end‑to‑end parts operations including procurement, inventory control, warehousing, parts counter sales, and distribution to workshops and dealers.
• Develop and execute parts stocking strategies to balance availability, working capital, and obsolescence; set and monitor reorder points and safety stock.
• Lead parts sales growth through pricing strategy, promotions, upsell/cross‑sell programs, and improved counter conversion.
• Manage supplier relationships and negotiate commercial terms, lead times, and warranty parts agreements with OEMs and aftermarket vendors.
• Implement and maintain accurate parts cataloguing, SKU management, and parts identification standards.
• Oversee parts receiving, putaway, picking, packing, and dispatch processes to ensure timely delivery and minimal errors.
• Drive ERP/IMS usage and data accuracy for stock levels, GRNs, returns, and warranty claims; produce regular inventory and sales reports.
• Control shrinkage and stock variances through cycle counts, audits, and process improvements.
• Coordinate closely with Service, Warranty, and Workshop teams to prioritize critical parts and expedite urgent orders.
• Prepare and manage parts budgets, forecasts, and monthly performance reviews; report KPIs such as fill rate, stock turn, days of inventory, and parts revenue.
• Recruit, coach, and develop the parts team; set clear KPIs and enforce safety and compliance standards in the warehouse.

Requirements

Experience and qualifications

• 5+ years experience in automotive parts management, distribution, or aftermarket operations; minimum 2 years in a supervisory or managerial role.
• Proven track record in inventory optimization, parts sales, supplier management, and warehouse operations.
• Strong experience with ERP/IMS systems (e.g., SAP, Oracle, Autoline, or similar) and MS Excel for reporting and analysis.
• Knowledge of OEM parts processes, warranty parts handling, and parts cataloguing systems.
• Bachelor’s degree in Supply Chain, Logistics, Business, Engineering, or related field preferred.
• Valid UAE work authorization; UAE driving license preferred.

Skills and competencies

• Excellent analytical and commercial acumen; data‑driven decision maker.
• Strong negotiation and vendor management skills.
• Leadership and people development capability with a hands‑on operational mindset.
• High attention to detail, process orientation, and commitment to service levels.
• Effective communicator in English; Arabic is an advantage.
• Ability to work flexible hours and respond to operational priorities, including weekends.

About Al Ghurair Mobility

Al Ghurair Mobility is part of the Al Ghurair Group, a diversified UAE conglomerate with a long legacy in industry, retail, and services. Our Cars Services division delivers modern showroom and aftersales experiences across the UAE, combining professional technical teams, robust parts supply chains, and customer‑centric service. We offer competitive compensation, career development, and the opportunity to grow with a market leader.

Application Process

How to apply

• Email your CV to: careers.agauto@al-ghurair.com
• Subject line: Manager — Parts — Dubai or Manager — Parts — Abu Dhabi (please specify preferred location).
• Include a brief cover note with your current notice period and expected salary. Shortlisted candidates will be contacted by our recruitment team.