Food and beverage sales manager

Brief summary
The Food and Beverage Sales Manager will own the commercial strategy and execution for all food and beverage revenue streams at Taj Jumeira Lakes Tower. This role combines business development, account management, event sales, and cross‑departmental coordination to grow covers, average spend, and banquet revenue. The ideal candidate is a proactive sales professional with deep knowledge of hotel F&B operations, strong corporate and events networks in Dubai, and a proven track record of meeting ambitious revenue targets.

Food and Beverage Sales Manager

Position: Food and Beverage Sales Manager
Location: Taj Jumeira Lakes Tower, Dubai
Employment Type: Full time; strategic commercial role focused on driving F&B revenue across hotel outlets, banqueting, events, and third‑party catering.

Duties and Responsibilities

Strategic Sales and Business Development

• Develop and implement a comprehensive F&B sales plan aligned with hotel revenue targets and seasonal priorities.
• Identify and pursue new business opportunities across corporate accounts, travel trade, MICE, weddings, private events, and third‑party catering.
• Build and maintain a robust sales pipeline using CRM tools; forecast revenue and report on pipeline health regularly.

Account Management and Client Relations

• Manage key accounts and cultivate long‑term relationships with corporate clients, event planners, wedding planners, agencies, and local partners.
• Conduct regular client visits, site inspections, and tailored presentations to convert leads into confirmed business.
• Negotiate contracts, proposals, and commercial terms while protecting hotel margins and brand standards.

Banqueting and Events Sales

• Lead sales for banquets, conferences, weddings, and private dining; coordinate with Banqueting, Culinary, and Events teams to deliver seamless execution.
• Create compelling event proposals and banquet BEOs (Banquet Event Orders) that reflect client needs and operational feasibility.
• Support pre‑event planning, attend client meetings, and participate in on‑site walkthroughs for high‑value events.

Cross‑Functional Collaboration

• Work closely with Revenue Management, Marketing, F&B Operations, and Reservations to align pricing, promotions, and distribution strategies.
• Provide commercial input into menu engineering, package design, and promotional campaigns to maximise revenue per cover and event profitability.
• Coordinate with the Marketing team on digital campaigns, social media activations, and trade events to amplify sales efforts.

Reporting and Performance Management

• Prepare weekly and monthly sales reports, performance dashboards, and post‑event analyses to inform management decisions.
• Track KPIs including covers, average spend, banquet revenue, conversion rates, and client retention.
• Use data to refine sales tactics, identify growth segments, and recommend tactical promotions.

Team Leadership and Training

• Mentor and support junior sales staff and banquet coordinators; share best practices for client engagement and closing techniques.
• Deliver sales training sessions for F&B supervisors and outlet managers to improve upselling and group conversion.
• Represent the sales function in cross‑departmental meetings and lead by example in client interactions.

Market Intelligence and Networking

• Maintain up‑to‑date knowledge of market trends, competitor activity, and pricing dynamics in Dubai’s hospitality and events sector.
• Attend industry events, trade shows, and networking functions to generate leads and raise the hotel’s profile.
• Develop partnerships with local venues, suppliers, and corporate travel buyers to expand referral channels.

Requirements

Experience and Qualifications

• Minimum 4–6 years of progressive sales experience in hotel F&B, banqueting, or events sales at a 4‑ or 5‑star property.
• Proven track record of achieving revenue targets and growing banquet and outlet sales in a competitive market.
• Degree or diploma in Hospitality Management, Business, Sales, or a related field is preferred.

Skills and Competencies

• Strong commercial acumen with experience in pricing, contract negotiation, and margin management.
• Excellent presentation, proposal writing, and client‑facing skills; confident delivering pitches to senior stakeholders.
• Proficiency with CRM and PMS systems, Microsoft Office (Excel for reporting), and event management tools.
• Highly organised with the ability to manage multiple accounts, deadlines, and complex event requirements.

Language and Cultural Fit

• Fluent English required; Arabic or additional languages are an advantage.
• Comfortable working in a multicultural environment and respectful of local customs and business etiquette.

Personal Attributes

• Results‑driven, resilient, and proactive with a strong sense of ownership.
• Professional presentation, excellent interpersonal skills, and a collaborative mindset.
• Flexible availability to attend evening events, weekend site visits, and occasional travel for client meetings.

Desirable

• Existing network of corporate clients, event planners, and wedding planners in Dubai and the UAE.
• Experience with international hotel brands and familiarity with loyalty programme corporate tie‑ins.

Company About Us

Taj Jumeira Lakes Tower Dubai is part of the Taj Hotels portfolio, a globally recognised luxury hospitality brand celebrated for blending authentic Indian hospitality with contemporary global standards. Located in a prime Dubai neighbourhood, Taj Jumeira Lakes Tower offers refined accommodations, signature dining experiences, and personalised service that reflect the brand’s commitment to warmth, attention to detail, and cultural richness. Our team delivers memorable stays and dining moments for both leisure and business travellers through curated experiences, artful design, and a service culture known as Tajness.

Our Culture and Commitments

• We invest in our people through structured training, mentorship, and clear career pathways across sales, food & beverage, and hotel operations.
• We value diversity, local talent development, and a collaborative workplace where ideas to enhance guest experience are welcomed.
• Sustainability and community engagement are integral to our operations; we aim to deliver responsible hospitality that benefits guests, colleagues, and the local community.
• Taj Jumeira Lakes Tower is committed to fair hiring practices and equal opportunity employment.

Application Process

How to Apply

• Prepare a current CV and a cover letter that highlights your F&B sales achievements, key accounts managed, and availability.
• In your cover letter, include your earliest start date, expected salary range, and two professional references (name, position, contact).
• Email your application to sonia.kalangutkar@tajhotels.com or cassandrasoccorina.f@tajhotels.com.

Email Subject Line

• Use the subject line: Application — Food and Beverage Sales Manager — [Your Full Name].

Attachments and Format

• Attach documents in PDF or Word format; ensure file names are professional (e.g., Omar‑Hassan‑CV.pdf).
• Include copies of relevant certificates or sales performance summaries if available.

Selection Timeline and Process

• Applications will be reviewed on a rolling basis; shortlisted candidates will be contacted for an initial phone or video screening.
• Shortlisted candidates will be invited for an in‑person interview and a practical commercial case discussion at the hotel.
• Final offers are subject to reference checks and verification of eligibility to work in the UAE.

Compensation and Benefits

• Competitive salary and benefits package aligned with industry standards, plus performance‑based incentives and professional development opportunities.

Equal Opportunity Statement

• Taj Jumeira Lakes Tower is an equal opportunity employer. We welcome applications from qualified candidates of all backgrounds and are committed to fair hiring practices. Selection is based on merit, experience, and fit for the role.