Cashier at MADO UAE

Introduction

Join MADO UAE as a Cashier and become the front-line ambassador of a leading dining brand known for quality, warmth, and consistency. As a Cashier at MADO, you will combine accuracy with a welcoming guest-facing presence, ensuring every transaction and interaction reinforces our reputation for excellent service. This role suits someone who thrives in a fast-paced environment, pays attention to detail, and enjoys helping guests leave satisfied. You will work closely with the front-of-house team, managers, and kitchen colleagues to keep service flowing smoothly, support sales targets, and maintain an orderly and professional point-of-sale area. Beyond routine transactions, MADO expects its Cashiers to contribute to a positive dining atmosphere through friendly communication, timely problem-solving, and an understanding of our menu and promotions. This position offers hands-on experience in hospitality operations, opportunities for cross-training in front-of-house functions, and a clear path for career progression within MADO’s UAE outlets.

Duties and Responsibilities

• Process Transactions
  Accurately handle cash, credit/debit, mobile wallet, and other digital payments using the POS system; issue receipts and manage refunds or adjustments as required.
• Guest Interaction
  Greet guests courteously, answer basic menu questions, promote current offers, and manage queues during peak times to maintain a smooth flow.
• End-of-Shift Reconciliation
  Perform cash counts, prepare end-of-day financial reports, reconcile discrepancies, and securely store cash according to company procedures.
• Order Accuracy
  Verify orders before finalizing transactions, coordinate with kitchen staff to confirm special requests, and ensure special promotions or discounts are applied correctly.
• Cleanliness and Presentation
  Maintain a tidy cashier station and front counter, restock point-of-sale supplies, and ensure visible menus, promotional materials, and signage are current and well-presented.
• Loss Prevention and Compliance
  Follow company cash-handling and security protocols, report suspicious activity, and comply with food safety and hygiene standards.
• Support Team Operations
  Assist hosts, waitstaff, and supervisors during busy periods by taking orders, helping with table assignments, or supporting takeaway and delivery preparation.
• Record Keeping
  Log daily transactions, delivery handovers, and any customer complaints or incidents, escalating to supervisors when necessary.

Requirements

• Minimum of 1 year experience in a cashier or front-of-house role in hospitality or retail preferred.
• Proficient in POS systems and basic numeracy; comfortable handling cash and electronic payments.
• Strong communication skills in English; additional languages are an advantage.
• Friendly, professional demeanor with excellent customer service instincts.
• Ability to work flexible shifts including weekends and public holidays.
• Attention to detail, reliability, and a sense of responsibility when handling money and sensitive information.
• Basic understanding of food safety and hygiene practices.

Application Process

• How to Apply
  Send an updated CV and a brief cover note explaining your suitability for the role to info@mado.ae or submit via careers.yalladuka.com.
• What to Include
  Subject line: Cashier Application — Your Full Name. Attach CV and mention availability, current notice period, and preferred outlet location.
• Selection Steps
  Shortlisted candidates will be contacted for a phone screening, followed by an in-person interview and a brief on-the-job trial or assessment where applicable.

Benefits from Employer

• Competitive Salary aligned with market rates and role experience.
• Performance-Based Incentives and monthly recognition awards.
• Staff Meals during shifts and provision of professional uniforms.
• Training and Development programs with opportunities for cross-training and internal promotions.
• Structured Career Pathways across MADO UAE outlets.
• Supportive Work Environment that values teamwork, fairness, and diversity.

If you are service-driven, reliable, and eager to grow within an established hospitality brand, we encourage you to apply and join MADO UAE’s friendly front-of-house team.