At Mercure Hotel Dubai Barsha Heights, we believe hospitality is a work of heart. Located in the vibrant heart of Dubai on Sheikh Zayed Road, our hotel offers a dynamic and inclusive environment where professionals thrive, grow, and contribute to unforgettable guest experiences. With a commitment to excellence, diversity, and innovation, we are proud to be part of the globally recognized Accor group, known for its dedication to quality service and employee development.
We are currently expanding our team across multiple departments and are looking for passionate, skilled, and service-oriented individuals to join us. Whether you’re a seasoned professional or an enthusiastic newcomer to the hospitality industry, Mercure offers a platform to learn, grow, and explore limitless possibilities. Our team members are empowered to work with purpose, enjoy a collaborative culture, and make a meaningful impact every day.
If you are energetic, guest-focused, and ready to take your career to the next level, we invite you to explore the opportunities below and become part of a team that values your talent and ambition.
🧑💼 Open Positions & Requirements
🔹 FRONT OFFICE
Positions:
- Front Desk Agent
- Bellman
- Telephone Operator
- Butler
Duties & Requirements:
- Provide warm and professional guest service.
- Handle check-ins, check-outs, and guest inquiries.
- Maintain lobby and guest area presentation.
- Previous experience in hotel front office roles preferred.
- Strong communication and interpersonal skills.
- Fluent in English; additional languages are a plus.
🔹 POMEC (Property Operations & Maintenance Engineering Center)
Positions:
- Guest Room A/C Technician
- Plumber
- Plant Room Operator
- Painter Polisher
- Electrician
Duties & Requirements:
- Perform routine and emergency maintenance tasks.
- Ensure safety and operational efficiency of hotel facilities.
- Technical certifications and relevant experience required.
- Ability to work flexible shifts and respond to urgent issues.
🔹 CULINARY
Position:
- Commis 1
Duties & Requirements:
- Assist in food preparation and kitchen operations.
- Maintain hygiene and food safety standards.
- Culinary diploma or equivalent experience required.
- Passion for food and teamwork essential.
🔹 SALES & MARKETING
Positions:
- Marketing Manager
- Groups & Events Coordinator
- Marketing & Design Executive
Duties & Requirements:
- Develop and execute marketing strategies.
- Coordinate events and group bookings.
- Create visual content and promotional materials.
- Proven experience in hospitality marketing roles.
- Strong organizational and creative skills.
🔹 FOOD & BEVERAGE
Positions:
- Bar Manager
- Bar Hostess
- Bartender
Duties & Requirements:
- Manage bar operations and guest service.
- Prepare and serve beverages with flair.
- Maintain inventory and cleanliness.
- Experience in luxury F&B venues preferred.
- Excellent product knowledge and up-selling skills.
🔹 RESERVATIONS
Position:
- Reservations Agent
Duties & Requirements:
- Handle booking inquiries and confirmations.
- Maintain reservation systems and guest records.
- Previous experience in hotel reservations required.
- Attention to detail and customer service focus.
📩 Application Process
To apply:
- Send your updated CV to careers.mercuredubaihotel@accor.com.
- Mention the position you are applying for in the subject line (e.g., Commis 1 Application – Mercure Dubai).
- Ensure your CV highlights relevant experience, certifications, and language skills.
- Shortlisted candidates will be contacted for interviews and assessments.
📍 Location: Mercure Hotel Dubai Barsha Heights, Sheikh Zayed Road, next to Dubai Internet City Metro Station
📩 Apply with your CV: careers.mercuredubaihotel@accor.com
🗓️ Join Date: Immediate
🏨 About Mercure Hotel Dubai Barsha Heights
Mercure Hotel Dubai Barsha Heights is part of Accor, a global hospitality leader with over 5,000 properties worldwide. Our hotel offers stylish suites and apartments, exceptional service, and a welcoming atmosphere for both business and leisure travelers. We are committed to sustainability, community engagement, and creating a workplace where every team member feels valued and inspired.
🎁 Benefits of Working With Us
- Employee benefit card offering discounted rates at Accor hotels worldwide
- Career growth opportunities within the property and across Accor’s global network
- Comprehensive medical insurance and annual flight allowance
- Staff meals and uniforms provided
- Training and development programs
- Inclusive, respectful, and diverse work environment
- Opportunity to contribute to CSR and ESG initiatives
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