Restaurant supervisor

M by Mirai Bahrain is looking for a dedicated and experienced Restaurant Supervisor to join our front-of-house leadership team. This role suits a hospitality professional who combines hands-on service skills with the ability to coach and inspire others. As Restaurant Supervisor you will support the Restaurant Manager in delivering consistently excellent guest experiences across every shift, ensuring service standards, smooth operations, and a welcoming atmosphere. You will mentor servers, manage shift flow, and act as the primary point of contact for guests during service. The ideal candidate is calm under pressure, detail-oriented, commercially aware, and passionate about Japanese-inspired dining and refined hospitality. This is an opportunity to grow within a respected brand that invests in training and career progression.

Duties and Responsibilities

• Shift Supervision — Lead and coordinate front-of-house teams during assigned shifts to ensure timely, polished service and efficient table flow.
• Team Coaching — Train, mentor, and motivate servers and support staff; run pre-shift briefings and on-the-job coaching.
• Guest Relations — Greet and engage guests, manage reservations and seating, handle feedback, and execute guest recovery when needed.
• Service Standards — Enforce service sequences, table maintenance, and presentation standards; ensure menus and specials are communicated accurately.
• Operational Support — Assist with opening and closing procedures, side work, and daily checklists; support inventory spot-checks and stock rotation.
• POS and Cash Handling — Operate POS, process payments, and follow cash-handling procedures with accuracy.
• Health and Safety — Maintain hygiene and safety standards in line with regulations and company policy.
• Reporting — Provide shift reports and communicate operational issues to management.

Requirements

• Experience — Minimum 2 years in a supervisory role within a busy restaurant or upscale dining environment.
• Service Knowledge — Strong understanding of fine-dining service sequences, reservation flow, and guest etiquette.
• Leadership — Demonstrated ability to coach staff, manage conflict, and maintain team morale during peak periods.
• Communication — Excellent English communication skills; Arabic is an advantage.
• Commercial Awareness — Comfortable supporting upselling, managing covers, and contributing to revenue goals.
• Personal Attributes — Professional presentation, punctuality, calm under pressure, and a guest-first mindset.
• Availability — Flexible to work evenings, weekends, and public holidays.
• Certifications — Food safety or hospitality-related certificates are preferred.

About M by Mirai

M by Mirai is a contemporary Japanese dining concept that blends traditional techniques with modern creativity. We emphasize seasonal ingredients, precise preparation, and artful presentation to create balanced and memorable dishes. Our dining rooms are warm and elegant, welcoming guests for celebrations, business dinners, and intimate evenings. We invest in our people through structured training, mentorship, and clear career pathways so every team member can develop professionally while contributing to a consistent, high-quality guest experience.

Benefits

• Competitive salary with performance-based incentives.
• Paid annual leave and statutory benefits in Bahrain.
• Staff meals during shifts.
• Training and development including service workshops and leadership coaching.
• Career progression opportunities across the Mirai group.
• Uniform provided and staff discounts at Mirai outlets.
• Supportive team culture with regular recognition.

Application Process

1. Prepare your CV with clear work history, references, and any relevant certifications.
2. Email your CV to dipali@mirairestaurants.com or junior@mirairestaurants.com with the subject line: Application — Restaurant Supervisor.
3. Include a short cover note (2–4 lines) highlighting your supervisory experience and earliest availability.
4. Shortlisted candidates will be contacted for a phone screening, followed by an in-person interview and practical assessment where applicable.
5. Successful applicants will receive a formal offer with role details, start date, and onboarding information.