VOGO Grand Dubai

Front Office Associate

Full Time Al Ruwayyah First, Dubai International Academic City, Dubai, UAE. Dubai, United Arab Emirates Front Office - Hotels and restaurants

Job Overview

  • Salary Offers Competitive salary
  • Experience Level Senior
  • Total Years Experience 2-5
  • Academic Level High School Diploma or GED
  • Working Hours 8 hrs

The Front Office Associate is the first point of contact for guests at VOGO Grand Hotel & KSK Homes Dubai. This role is ideal for someone who is warm, professional, and passionate about delivering exceptional guest service. You will handle check‑ins, check‑outs, inquiries, and ensure every guest feels welcomed and valued.

Duties and Responsibilities

  • Manage guest check‑ins, check‑outs, and room assignments
  • Handle reservations, cancellations, and modifications
  • Respond to guest inquiries with professionalism and courtesy
  • Process payments and maintain accurate billing records
  • Coordinate with Housekeeping and other departments for smooth operations
  • Maintain front desk cleanliness and presentation
  • Address guest concerns and escalate issues when necessary
  • Provide information about hotel services, facilities, and local attractions

Requirements

  • Previous experience in Front Office or customer service preferred
  • Strong communication and interpersonal skills
  • Professional appearance and positive attitude
  • Ability to multitask and work in a fast‑paced environment
  • Basic knowledge of hotel PMS systems is an advantage
  • Fluency in English; additional languages are a plus
  • Flexibility to work shifts, weekends, and public holidays

About VOGO Grand Hotel & KSK Homes Dubai

VOGO Grand Hotel & KSK Homes Dubai are leading hospitality destinations in Dubai’s Academic City. VOGO Grand Hotel offers refined comfort and exceptional guest service, while KSK Homes provides modern, community‑focused living spaces for students and professionals. Both properties are committed to creating memorable guest experiences and fostering a supportive, growth‑oriented work environment.

How to Apply

Job Opening: Front Office Associate – Female Preferred
Location: Academic City, Dubai
Apply: hr1.grand@vogohotels.com | career.grand@vogohotels.com

Interested candidates may send their updated CVs to:
📩 hr1.grand@vogohotels.com
📩 career.grand@vogohotels.com

Shortlisted applicants will be contacted for interviews.

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