Something About Company
About Us
Swot Hospitality is a hospitality group built to elevate everyday travel and dining into memorable experiences. We blend thoughtful design, local authenticity, and operational excellence to create hotels, restaurants, and guest services that feel both effortless and exceptional. Our teams combine industry expertise with a restless curiosity for what makes a stay or a meal truly meaningful.
Mission
To craft warm, reliable, and locally rooted hospitality that delights guests, empowers teams, and strengthens communities.
Vision
To be the most trusted partner for travelers and hosts who value authenticity, consistency, and thoughtful service.
Core Values
- Guest First — anticipate needs and deliver comfort with care.
- Integrity — honest operations, transparent communication, and responsible stewardship.
- Local Heart — celebrate local culture, suppliers, and talent.
- Continuous Improvement — learn fast, iterate, and raise standards.
- People Powered — invest in team growth, wellbeing, and leadership.
Services
Hotel Management — full-service operations from pre-opening to daily management, focused on guest satisfaction and revenue optimization.
Food and Beverage — concept development, culinary operations, and beverage programs that reflect local flavors and modern hospitality trends.
Consulting and Development — feasibility studies, brand strategy, and operational playbooks for owners and investors.
Technology and Experience Design — guest-facing tools and back-of-house systems that simplify operations and personalize stays.
Sustainability and Community
Sustainability is integrated into our operations through energy-efficient practices, waste reduction, and responsible sourcing. We partner with local suppliers and nonprofits to ensure our growth benefits the neighborhoods where we operate. Community engagement is measured by local hiring, supplier spend, and programs that support hospitality training for underserved groups.
Careers
Why Work at Swot Hospitality
We build careers, not just jobs. At Swot Hospitality you’ll join a collaborative environment where initiative is rewarded, learning is continuous, and impact is visible. We offer structured development, cross-property mobility, and leadership pathways for people who want to grow with us.
Culture and Expectations
- Collaborative and accountable teams.
- Service-minded approach with attention to detail.
- Data-informed decisions balanced with human-centered service.
- Respectful feedback loops and regular coaching.
Benefits and Perks
- Competitive compensation and performance bonuses.
- Comprehensive health and wellness coverage.
- Paid time off and flexible scheduling options.
- Professional development stipend and internal training programs.
- Employee travel discounts across our properties.
- Wellbeing initiatives including mental health support and team events.
Career Paths
- Operations: Front Desk, Housekeeping Leadership, Revenue Management.
- Culinary and F&B: Executive Chef, Restaurant Manager, Bar Program Lead.
- Corporate: Finance, HR, Marketing, Technology, Development.
- Special Programs: Management Trainee, Internship, Apprenticeship in culinary and operations.
Hiring Process
- Apply online with CV and short cover note.
- Screen call with Talent Acquisition.
- Interview with hiring manager and a cross-functional panel.
- Assessment or trial shift for operational roles.
- Offer and onboarding with a 90-day development plan.
Diversity and Inclusion
We are committed to building teams that reflect the diversity of our guests and communities. Equal opportunity hiring, inclusive policies, and targeted outreach programs are core to how we recruit and retain talent.
FAQs
- How long does hiring take — Typical process is 3–6 weeks from application to offer.
- Do you hire internationally — We hire where we operate; relocation support varies by role.
- Are internships paid — Yes, internships are paid and include mentorship and training.
How to Apply
Send your CV and a brief note about why Swot Hospitality to careers@swothospitality.com or use the Careers portal on our website. Include the role title in your subject line.
