The tower Plaza

IT Officer

Job Expired

Job Overview

  • Salary Offers To Be discussed
  • Experience Level Senior
  • Academic Level Associate Degree

More Information

IT Officer – The Tower Plaza Hotel

Summary
The Tower Plaza Hotel is seeking a proactive and technically skilled IT Officer to support the hotel’s technology infrastructure, ensure smooth system operations, and provide timely assistance to all departments. The ideal candidate will be solutions‑driven, organized, and committed to maintaining high standards of data security and operational efficiency.


Duties & Responsibilities

  • Provide technical support to all hotel departments for hardware, software, network, and system issues
  • Install, configure, and maintain computers, printers, POS systems, and other IT equipment
  • Monitor network performance and troubleshoot connectivity issues
  • Maintain and update hotel systems including PMS, POS, telephone systems, and back‑office applications
  • Ensure data security, backups, and system integrity are consistently maintained
  • Coordinate with external vendors for system upgrades, repairs, and maintenance
  • Maintain inventory of IT equipment, licenses, and software
  • Support the implementation of new technologies and digital solutions
  • Prepare IT reports and documentation as required
  • Respond promptly to IT support requests and ensure minimal downtime

Requirements

  • Previous experience as an IT Officer or IT Support Technician, preferably in hospitality
  • Strong knowledge of computer hardware, software, networking, and troubleshooting
  • Familiarity with hotel systems (PMS, POS, PABX, CCTV, Door Lock Systems) is an advantage
  • Understanding of cybersecurity principles and data protection practices
  • Excellent problem‑solving skills and attention to detail
  • Ability to work independently and manage multiple tasks
  • Strong communication and interpersonal skills
  • Flexibility to work shifts or respond to urgent issues when required

About The Tower Plaza Hotel

The Tower Plaza Hotel is a renowned hospitality destination known for its exceptional guest service, elegant accommodations, and commitment to operational excellence. Our team thrives on professionalism, innovation, and a shared dedication to creating memorable guest experiences. We offer a supportive work environment where talent and initiative are valued.


How to Apply

Interested candidates may send their CV to:
📧 careers@thetowerplazahotel.com

Only shortlisted applicants will be contacted.

  • This job has expired!
Company Information
  • Total Jobs 11 Jobs
  • Location Dubai
  • Contacts +971 4 387 7777

Bellboy

Bellboy — Gevora Hotel, Dubai Gevora Hotel, the world’s tallest four-star hotel, is looking for a friendly and attentive Bellboy to join its front-of-house team in Dubai. In this role, you will be one of the first faces guests see, responsible for greeting arrivals and departures, handling luggage, and helping create a warm first impression of the hotel. The ideal

HK Attendant

HK Attendant — Gevora Hotel, Dubai Gevora Hotel, the world’s tallest four-star hotel, is looking for a dedicated HK Attendant to join its housekeeping team in Dubai. In this role, you will be responsible for cleaning and servicing guest rooms and public areas to the hotel’s high standards, ensuring every space is spotless, well-stocked, and guest-ready. The ideal candidate has

HK Supervisor

HK Supervisor (Female) — Gevora Hotel, Dubai Gevora Hotel, the world’s tallest four-star hotel, is hiring an experienced HK Supervisor (Female) to lead its housekeeping operations in Dubai. In this role, you will oversee the daily cleaning and servicing of guest rooms and public areas, ensuring the hotel consistently meets its five-star cleanliness and presentation standards. The ideal candidate has

Guest Relations Officer

Guest Relations Officer (Female) — Gevora Hotel, Dubai Gevora Hotel, the world’s tallest four-star hotel, is seeking a personable and experienced Guest Relations Officer (Female) to join its Dubai team. In this role, you will be central to shaping each guest’s experience — welcoming arrivals, resolving requests, and ensuring every stay feels personalized and memorable. The ideal candidate brings prior

Reservations Agent

Reservations Agent — Gevora Hotel, Dubai Gevora Hotel, the world’s tallest four-star hotel, is looking for an experienced Reservations Agent to join its front office team in Dubai. In this role, you will be the first point of contact for guests booking their stay, responsible for managing reservation requests across phone, email, and online channels with accuracy and professionalism. The

Barback

Barback – Gastro-Naut Hospitality, Dubai Gastro-Naut Hospitality is looking for a hardworking, reliable Barback to support bar operations across its Dubai venues. This role is the engine room behind a great bar — keeping stock, glassware and supplies flowing so bartenders can focus on delivering great drinks and even better service. You’ll be constantly on the move: restocking, organizing, cleaning