Assistant manager – Ape Dubai

Job Description:

APE Hospitality is looking for an enthusiastic and dynamic Assistant Manager to join our growing team. As an Assistant Manager, you will play a crucial role in overseeing daily operations, ensuring that every guest has an exceptional dining experience, and supporting the management team in executing company standards. You will be a key leader in helping us maintain high standards of service, staff performance, and customer satisfaction across our various dining concepts.

If you are a strong leader with a passion for hospitality, this is your chance to be part of a thriving brand that values innovation, quality, and customer service.

Key Responsibilities:

• Assist in managing daily operations and oversee front-of-house activities to ensure smooth service.
• Lead, train, and motivate a team of staff, ensuring high levels of performance and customer service.
• Maintain a high standard of customer service, handling guest inquiries, complaints, and requests with professionalism and efficiency.
• Ensure all health, safety, and hygiene protocols are adhered to at all times.
• Work closely with the management team to develop and execute strategies for increasing operational efficiency.
• Assist with staffing needs, including recruitment, scheduling, and performance management.
• Ensure all inventory and stock are managed effectively to minimize waste and ensure the smooth running of the operation.
• Provide feedback and coaching to staff members to foster a positive and productive team culture.
• Oversee the implementation of marketing and promotional activities, working with the team to ensure their successful execution.
• Monitor financial performance, including sales, budgets, and costs, to meet business objectives.
• Assist in the development of policies, procedures, and standards for operational excellence.

Job Requirements:

• Proven experience as an Assistant Manager or in a similar role within the hospitality industry.
• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Strong organizational and problem-solving skills.
• A passion for delivering exceptional customer service.
• Knowledge of hospitality industry standards and trends.
• Proficiency in MS Office; experience with point-of-sale (POS) systems is a plus.
• Flexibility to work in shifts, including weekends and holidays.
• Strong work ethic and a positive, can-do attitude.
• Fluency in English; knowledge of additional languages is a plus.

Why Join APE Hospitality?

• Competitive salary and benefits package.
• Opportunities for career growth and advancement within a fast-growing hospitality brand.
• Be part of an innovative team that values creativity and customer experience.
• Work with a well-established and rapidly expanding hospitality group.
• Collaborative and dynamic work environment.

Job Title: Assistant Manager
Company: APE Hospitality
Location: UAE (Various Locations)
Application Email: recruitment@ape.ae

To Apply:
Please send your CV and a brief cover letter to recruitment@ape.ae.

We look forward to welcoming a new Assistant Manager to our team at APE Hospitality!